Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

please migrate threads from the community forum that is shutting down #116

Closed
mailinglists35 opened this issue Jul 14, 2022 · 9 comments
Closed
Assignees
Labels

Comments

@mailinglists35
Copy link

Describe your suggestion as much as you can

for example I find useful articles via google such as https://community.bitnami.com/t/job-for-bitnami-service-failed-because-the-control-process-exited-with-error-code-see-systemctl-status-bitnami-servic/102731/2

but the header of the page says it will be shut down 15 july

@agomezmoron agomezmoron added this to Triage in Support Jul 14, 2022
@github-actions github-actions bot added the triage Triage is needed label Jul 14, 2022
@jotamartos
Copy link
Collaborator

Hi @mailinglists35,

We migrated the most shared post in our community forum to this new platform. If there is another ticket that you want here, you are free to open an issue here and post the solution you found in the community forum.

Thanks

@agomezmoron agomezmoron moved this from Triage to Pending in Support Jul 14, 2022
@tomredsky
Copy link

The answers to the questions I had are still in Google index yet when I click on them I am directed here and there is no results for them in closed/open issues That's going to be painfull for all concerned.
Would you like me to post my "How do you change the Wordpress upload directory?" to this Bitnami VMS issues?

@agomezmoron agomezmoron moved this from Pending to Triage in Support Jul 15, 2022
@ibushong
Copy link

Hi @mailinglists35,

We migrated the most shared post in our community forum to this new platform. If there is another ticket that you want here, you are free to open an issue here and post the solution you found in the community forum.

Thanks

Assuming you are referring to the initial "closed" issues created by @agomezmoron (side note: I thought this was a clever wordplay of "Agamemnon", but seems it's just an unfortunately hilarious (for English speakers) portmanteau of his real name), I see only ~35 of those. There were WAY more posts on the original community forum. Why can't you just make the old community forum read-only, and add a header/alert directing users here if they want to ask something new?

There is so much useful knowledge and discussion contained in that forum. I can't image why you would want to remove that... Additionally, from an SEO perspective, I would imagine you are going to lose a ton of organic traffic, once google discovers that all of that content is gone.

@jotamartos
Copy link
Collaborator

jotamartos commented Jul 18, 2022

Hi @mailinglists35 ,

I see only ~35 of those. There were WAY more posts on the original community forum.

We know. We migrated the most shared posts in our community forum and the ones that resolved most of the issues during the last months

Why can't you just make the old community forum read-only, and add a header/alert directing users here if they want to ask something new?

There is so much useful knowledge and discussion contained in that forum. I can't image why you would want to remove that... Additionally, from an SEO perspective, I would imagine you are going to lose a ton of organic traffic, once google discovers that all of that content is gone.

Keeping the server up and running costs money. We evaluated the pros and cons and decided to keep the info available until July 15th. The server is now stopped.

@agomezmoron agomezmoron moved this from Triage to Pending in Support Jul 18, 2022
@tomredsky
Copy link

With respect, I think that evaluation process was flawed. While a shared posted are no-doubt a indicator of it's popularity, is it not definitive. Page impressions would have given you a better coverage.

I appreciate servers cost money but I would have thought a read-only version of the forum would have been reasonable affordable. Over time, it would recieve fewer and fewer hits and so the number of instances reduced.

@agomezmoron agomezmoron moved this from Pending to Triage in Support Jul 18, 2022
@ibushong
Copy link

A read-only version of that site would probably cost ~$100/month at most (especially when using all the optimization techniques I learned from those posts, which are now gone...). And you could easily make that back by slapping AdSense on it.
Also, how much is it going to cost your engineering/CS team to answer the new flood of questions that can no longer be self-answered via google?

@luethralf
Copy link

If shutting down community.bitnami.com was intentional, I think this is a bad idea.

Example: I am trying to set up a bitnami redmine server. Until last week I was able to access hundreds of articles with possible solutions to problems. All of these are gone.

This will lead bitnami users to switch to other products.

@recena
Copy link

recena commented Jul 19, 2022

FYI #133 (comment)

@recena recena closed this as completed Jul 19, 2022
@agomezmoron agomezmoron moved this from Triage to Solved in Support Jul 19, 2022
@github-actions github-actions bot added solved and removed triage Triage is needed labels Jul 19, 2022
@nccerhostmaster
Copy link

How thoroughly disappointing.

@github-actions github-actions bot moved this from Solved to Triage in Support Aug 4, 2022
@github-actions github-actions bot added triage Triage is needed and removed solved labels Aug 4, 2022
@agomezmoron agomezmoron added solved and removed triage Triage is needed labels Aug 4, 2022
@jotamartos jotamartos moved this from Triage to Solved in Support Aug 5, 2022
@github-actions github-actions bot removed this from Solved in Support Jan 20, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

8 participants