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[ERPNext] Internal Server Error After Installing HRMS #1242

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eriwiana opened this issue Nov 20, 2023 · 4 comments
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[ERPNext] Internal Server Error After Installing HRMS #1242

eriwiana opened this issue Nov 20, 2023 · 4 comments
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erpnext how-to How to issues reported by users solved stale 15 days without activity triage Triage is needed
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@eriwiana
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eriwiana commented Nov 20, 2023

Hello!

TLDR;

I deployed an instance of ERPNext packaged by Bitnami on Google Cloud Platform (GCP).
After that, I went to the shell using bitnami user to install the HRMS module.
I followed this instruction to install the module and got this error .

Explanation

  • It seems nodejs and yarn are already installed
(venv) bitnami@erpnext-2-vm:/opt/bitnami/erpnext/frappe-bench$ node --version && yarn --version
v18.18.2
1.22.19
  • Then I followed the rest steps of installation and succeeded.
Screenshot 2023-11-21 at 02 52 06 - But nothing works. Screenshot 2023-11-21 at 02 53 24
  • I tried to install the supervisorctl and run bench restart command
  • Restart this and that from the Frappe Forum. It's still the same.

I wonder what step did I miss?
Thanks for the help!

@eriwiana eriwiana added the how-to How to issues reported by users label Nov 20, 2023
@bitnami-bot bitnami-bot added this to Triage in Support Nov 20, 2023
@github-actions github-actions bot added the triage Triage is needed label Nov 20, 2023
@jotamartos
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jotamartos commented Nov 22, 2023

Hi @eriwiana,

Thank you for using Bitnami. Please try to follow the instructions in a fresh instance. If they do not work for you, please review the app's log file as we mentioned here. The commands I posted there worked well for me and for that other used in the thread. Please contact the plugin's developers to get more information about the issue.

Thanks

@github-actions github-actions bot moved this from Triage to Pending in Support Nov 22, 2023
@eriwiana
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@jotamartos thanks for your answer!

I left the instance stopped and resuming it a while ago. It turns out the app works well.
The setup was fine, I guess the instance needs some time to take the changes.
I haven't checked the app's log yet. (I'll do it later on)
Anyway, I'm glad it works now!

Thank you very much! 🎉

@bitnami-bot bitnami-bot moved this from Pending to Triage in Support Nov 22, 2023
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github-actions bot commented Dec 8, 2023

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

@github-actions github-actions bot added the stale 15 days without activity label Dec 8, 2023
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Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.

@bitnami-bot bitnami-bot closed this as not planned Won't fix, can't repro, duplicate, stale Dec 14, 2023
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