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Our engineering team is aware of this issue. They suspect the issue is a corrupt database in the Launcher Service on MacOS, and they have already submitted a report ticket to Apple's engineering team.
As a workaround, some users reported that installing the app OnyX to clear system cache and other system junk brought the extension back after a reboot.
To accomplish this, you will want to open the Terminal in the Utilities folder. Paste the following entire command line into the Terminal window, then press Return. Wait for the prompt to return before quitting the Terminal.
/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user
In the meantime, the team continues their investigation.
Other browsers' extension should be working fine. Maybe you could consider using other browsers until we found a fix to this issue.
We're sorry about this inconvenience, and we thank you for your patience.
Steps To Reproduce
Expected Result
Extension load and appear in extension list in
Actual Result
not showed and not load
Screenshots or Videos
No response
Additional Context
No response
Operating System
macOS
Operating System Version
macOS Catalina 10.15.7
Web Browser
Safari
Browser Version
Version 15.0 (15612.1.29.41.4, 15612)
Build Version
1.28.3 (535)
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