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Bitwarden automatically opens a window on each website with a master password re-promptet entry #6389

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chraebsli opened this issue Sep 24, 2023 · 7 comments
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1 task done
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browser Browser Extension bug

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@chraebsli
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chraebsli commented Sep 24, 2023

Steps To Reproduce

  1. Create a login in Bitwarden with the option “re-prompt master password” enabled
  2. Enable the “autofill on page load” option in the Bitwarden Extension settings
  3. Go to the Bitwarden home page (as an example)

Expected Result

Noting happens

Actual Result

If the page is loaded, Bitwarden opens in a new window like in the image below (red border)

Screenshots or Videos

bitwarden-error

Additional Context

This happens with EVERY website when there is the re-prompt with the master password enabled, and it matches the URI. Also on websites with no such field.

A workaround is disabling the autofill option on page load and using the autofill shortcut.

Operating System

Windows, Linux

Operating System Version

Windows 11; Linux Manjaro (Kernel v6.1, Plasma v5.27.8)

Web Browser

Brave

Browser Version

1.58.131

Build Version

2023.9.1

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like “assigned”, “milestone”, or “project” to track progress.
@chraebsli chraebsli added browser Browser Extension bug labels Sep 24, 2023
@sammbw
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sammbw commented Sep 25, 2023

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration of browser settings.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@bwbug
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bwbug commented Sep 26, 2023

@sammbw
A similar issue was recently reported by @MRobi1 in Issue #6401. As discussed in this thread on the Community Forum, the missing link in the failed attempts to reproduce the issue appears to be the pre-requisite condition to enable "Auto-fill on Page Load".

@chraebsli
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Author

I updated the issue description with the new information we found out that the "autofill on page load" option must be enabled.

@cagonzalezcs
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Wanted to give a response to this for users who are looking for a way to resolve this issue.

This issue specifically occurs due to the work done within #5621

Originally, vault items with master password re-prompt turned on were unable to autofill using context menu or keyboard actions. The work done to facilitate that behavior requires that we open the extension's popup window in some manner allowing the user the ability to enter their master password to fill the vault item.

Users are now able to fill vault items that require a master password re-prompt, but the fix for that feature did introduce the bug referenced in this ticket. Work has already been merged in to fix this bug. That work will effectively turn off "autofill on load" for any master password re-prompt protected items. This will instead force a user interaction for autofilling a master password re-prompt protected item through either the keyboard shortcut or the context menu.

The work for that fix is set to be released in the 2023.10 release.

A current workaround for the moment would be to either turn off the global setting for Auto-fill on load, or go to the individual vault items that are auto-filling and turn off the Auto-fill on load feature for the vault item that is master password re-prompt protected.

@bwbug
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bwbug commented Sep 29, 2023

@cagonzalezcs Awesome, now can you do #6414?

@cagonzalezcs
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@bwbug

I've provided a reply to that ticket. It'd be a good idea to keep discussion for that issue in that thread.

@bwbug
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bwbug commented Sep 29, 2023

@cagonzalezcs Apologies, my browser cache must not have been refreshed — I did not see your response to the other ticket when I posted the above nudge.

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