Red screen of death

[zpetschek]

Steps To Reproduce

1. Unlock app
2. Search and copy password from an account
3. Leave Bitwarden running in background for at least 5 min
4. Return to Bitwarden to see a solid red window.

These are not good steps to reproduce because it was just running in the background. I have similar issues with Bitwarden at least twice a week for years. Other scenarios is an unintelligible text block in the window, or a different color filling the window.

Expected Result

I expected to see Bitwarden return to the lock screen because it's set to lock after 5 minutes of inactivity

Actual Result

Bitwarden window is solid red. Only the buttons to close and minimize the window are visible.

Screenshots or Videos

Additional Context

Are there logs or anything that I can send from the app?

Operating System

macOS

Operating System Version

12.6.8

Installation method

Mac App Store

Build Version

Version 2023.9.3 (12828)

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[TroyBW]

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could be hardware related. You may try updating your macOS to the latest version or contacting Apple support.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation (https://bitwarden.com/help/) or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!