Endless loading spinner 2024.4.3

[staroks3]

Steps To Reproduce

I installed a new version 2024.4.3 2024-05-06 (109) 97MB

Commands CLI

1. sudo snap install bitwarden
2. sudo snap connect bitwarden:password-manager-service

I opened bitwarden through CLI with command: bitwarden and I got this messages error:

• Error: The name org.freedesktop.secrets was not provided by any .service files
• Error: Failed to decode access token: JWT must have 3 parts

I got the same screen with endless circle loading I reported here: #8753 (comment)

What can I do to solve this issue?
Thank you

Expected Result

The result is equal this one:

Actual Result

The result is equal this one:

Screenshots or Videos

No response

Additional Context

No response

Operating System

Linux

Operating System Version

Ubuntu 22.04.4 LTS (Kubuntu)

Installation method

Snap

Build Version

2024.4.3

Issue Tracking Info

• I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[SergeantConfused]

Hi @staroks3,

Thank you for this report. Could you please install gnome-keyring and let me know if that helps in this Kubuntu environment? More about this here; There is no need to use the .AppImage for this, as I successfully tested this with the Snap installation.

Thank you in advance,

[SergeantConfused]

Hi @webbo96,

If you're using Ubuntu, please follow the instructions in the Bitwarden documentation; This thread is regarding Kubuntu specifically, and you do not need to install gnome-keyring when using Ubuntu. As a side note, what you're encountering is discussed here.

All the best,

[webbo96]

My apologies @SergeantConfused. Thanks for the help and redirection. This resolved my issue.