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[Chrome] "Make default password manager" has no effect #9936

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bllngr opened this issue Jul 3, 2024 · 1 comment
Closed
1 task done

[Chrome] "Make default password manager" has no effect #9936

bllngr opened this issue Jul 3, 2024 · 1 comment
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browser Browser Extension bug

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@bllngr
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bllngr commented Jul 3, 2024

Steps To Reproduce

Note: This has been observed on an organisation-managed installation of Chrome with the "Offer to save passwords" option forcibly disabled. See the screenshots below.

  1. Go to "Settings > Auto-fill" in the Bitwarden extension pop-up
  2. Enable any option for "Show auto-fill menu on form fields"
  3. In the popup, select "Make default" to make Bitwarden your default password manager
  4. Observe the option "Make Bitwarden your default password manager" getting enabled
  5. Restart the browser.
  6. Go to "Settings > Auto-fill" again
  7. Notice the option "Make Bitwarden your default password manager" being disabled again.
  8. Change "Show auto-fill menu on form fields" to another (enabled) option
  9. Observe the popup being shown again

Expected Result

  • The option stays enabled and works
  • If that's not possible, an error message is shown to notify the user
  • Optionally: the option gets greyed out, with an explanation why it can't be enabled

Actual Result

It behaves like the option gets enabled, but it doesn't seem to work and is silently disabled again after a Browser restart.

Screenshots or Videos

image

image

Additional Context

Organisation-managed installation of Chrome with the "Offer to save passwords" option forcibly disabled. See the screenshots above.

Operating System

Windows

Operating System Version

Windows 11 23H2 Build 22631.3737

Web Browser

Chrome

Browser Version

Version 126.0.6478.127 (Official Build) (64-bit)

Build Version

2024.6.2

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@bllngr bllngr added browser Browser Extension bug labels Jul 3, 2024
@bllngr bllngr changed the title [Chrome] "Make default password manager" has not effect [Chrome] "Make default password manager" has no effect Jul 3, 2024
@daniellbw
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Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a your Organisational configuration of chrome

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@daniellbw daniellbw closed this as not planned Won't fix, can't repro, duplicate, stale Jul 3, 2024
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