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ipad ios 17, can not log in with yubikey, #2745
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I was able to finally get back into my personal account but I can't get into my work account still. I am not able to use this workaround to get into my other account because #2 below just results in the "autofill enabled" splash screen.
Super secret and well hidden text entry section you have to find to get this working on ipad.
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Try inserting the key and touching the button when you see the iPadOS system prompt (i.e. step 3), ignoring both options. |
Thank You, that was the answer! I never would have figured that out just fumbling around and following directions. So this is really a bug under iOS 17 I should be reporting to Apple? Bitwarden has no control over that dialog right? What about not being able to select an alternate 2FA method like I was able to do in my workaround? It certainly appears that bitwarden app has control of the blue authenticate button not being visible, file as separate bug? |
iOS beta feedback filed. FB13129207 (Webauthn challenge does not tell user to use security key now, leads to security settings.) |
Hi there, I have escalated this report for further investigation. If you have more information that can help us, please add it below. Thanks! |
Thank you. To clarify we have four things I think need to be addressed here.
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I'm having the same problem on an iPhone 14 Pro (iOS 17.0.1) using 2023.9.1. |
This is really frustrating. It affects other products that use webauthn as well. |
It does. All I can suggest is to temporarily turn on public beta in settings, that gets you access to the feedback app. Do a little writeup in feedback and submit it. Then you may turn off public beta so as to not actually upgrade to the beta. I've also sent this to apple on twitter, no response. There's also a feedback page for apple somewhere I haven't done yet. |
I am not on any beta. I am on iOS 17.0.3. |
thanks god this thread solved my issue in a different product/flow using yubikey. This is apple fault, I confirm the workaround works: PLace the yubikey behind the phone when the Ios prompt appears without touching anything. |
If this page helped you please let apple know about it; https://www.apple.com/feedback/iphone/ |
Issue persists. The below did not fix for me:
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Same here with my iPhone 12P + iOS17 (all versions including 17.1.1) and Yubikey 5 (USB-C and USB-A) :( |
In response to the recent posts this doesn't work; I just logged out of both of my devices and was able to get back in with WebAuthm on both no issues. You still need to hit the big blue Authenticate with WebAuthn button. The prompt after that one is the one you ignore. This of course assumes that you have your Bitwarden account set up to use WebAuthn 2FA in the first place. Bitwarden on ipad via WebAuthn via USB on iOS beta 17.2, still works fine. If you have Bitwarden 2FA set up to use Yubikey specifically, that is a slightly different procedure using the hidden text entry field. I believe the problem there is getting ios to switch over to alternate methods. |
Sorry, should have specified @Nephilimi. I am using WebAuthn via NFC. However, after an uninstall-reinstall, this strategy seems to work:
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Steps To Reproduce
I've used bitwarden on ios 17 on ipad for a number of weeks now, but the 2FA challenge was originally done on ios 16. Today I tried to log into my work vault and ran into this problem below, which failed. Somehow failing to log into my work account logged me out of my personal account (is that a feature or another bug?).
Now I'm logged out of my personal account with the same problem as below. For the record my yubikey is set up as webauthn and regular yubikey on both of these accounts but I'm forced to webauthn here.
There's about three bugs in this report but the huge one is I can't get into either of my vaults.
Where are we on ios/ipados 17 support?
Note; I'm beta testing Vivaldi but changing default browser back to Safari and doing this over again does not change anything here, you still go to settings.
Expected Result
Successful 2FA challenge
sub issues;
Actual Result
Settings screen opens instead of initiating 2FA challenge, which I guess requires a browser?
Screenshots or Videos
1 challenge, what do I do here?
2 have to scroll to see button
3 chose how to sign in. Chose either one, both of them lead to the settings app??
4 why did settings open?
5 error occured
6 completely blank useless screen can't do anything. Have to force quit and start over.
Additional Context
No response
Operating System
iOS
Operating System Version
17 public beta 21A5326a
Device
ipad pro M1
Build Version
Whatever is current in app store, I can't get in to see this...
Beta
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