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[Bug] Account creation failure #224

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Basti-3 opened this issue Jun 15, 2024 · 5 comments
Closed

[Bug] Account creation failure #224

Basti-3 opened this issue Jun 15, 2024 · 5 comments
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bug Something isn't working fixed Issues that have been fixed in the unreleased versions. synchronization integrator synchronization issues

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@Basti-3
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Basti-3 commented Jun 15, 2024

Describe the bug

When trying to add an Imap Account using advanced configuration, the process fails with the following error: "account creation failed - IMAP client pool failed".

Expected behavior
Previously, I was able to add all my accounts with no issue, and they functioned without issue.

Additional context
After the new update, I added my Outlook email account and then tried to add an IMAP mail account using the advanced configuration. Only every time I am done adding all the information and I try to create it, I get the following error: "account creation failed - IMAP client pool failed".

Screenshot 2024-06-15 162541

@Basti-3 Basti-3 added the bug Something isn't working label Jun 15, 2024
@bkaankose bkaankose added the synchronization integrator synchronization issues label Jun 16, 2024
@bkaankose
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image

It doesn't matter how many years you do this job. You can always find some missing critical parts in the code like this one :) Having tests would've prevent this, but it is what it is unfortunately...

Basically what is happening here is that connection fails, but app thinks it didn't and starts preparing folder synchronization with an invalid connection details.

I will release a hotfix just to address this issue tonight.

@bkaankose
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1.7.3 went live few minutes ago. Please upgrade Wino and try again.

If you still encounter issues, please share the Mailkit protocol log. This is a log file that does not share any private information liek your credentials, but just the communication exchanged between IMAP server and Wino. You will find a new dialog to share this log very easily if the connection fails.

@Basti-3
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Basti-3 commented Jun 17, 2024

Coincidentally, I just got it and tried again. Still having issues, unfortunately. I sent the logs via Discord DM.
Thank you for working on this. Hope they can help.

@bkaankose bkaankose added the fixed Issues that have been fixed in the unreleased versions. label Jun 20, 2024
@bkaankose
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1.7.4 is released today that fixes this issue. Could you please try again and close the issue if it's fixed?

@Basti-3
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Basti-3 commented Jun 24, 2024

Got the update and it works perfectly now.
Thank you for your help 😊

@Basti-3 Basti-3 closed this as completed Jun 24, 2024
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bug Something isn't working fixed Issues that have been fixed in the unreleased versions. synchronization integrator synchronization issues
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