[Question]: Autotracking hikvision

[eflydata]

What is your question:

My camera supports PTZ：

• YES - MoveStatus is reporting IDLE.
• YES - RelativeMove Pan/Tilt (FOV) is supported.
• YES - RelativeMove Zoom is supported.

Will not move, out of range.

2024-03-31 23:18:13.876490437  Traceback (most recent call last):
2024-03-31 23:18:13.876512401    File "/usr/local/lib/python3.9/dist-packages/onvif/client.py", line 23, in wrapped
2024-03-31 23:18:13.876746273      return func(*args, **kwargs)
2024-03-31 23:18:13.876760216    File "/usr/local/lib/python3.9/dist-packages/onvif/client.py", line 153, in wrapped
2024-03-31 23:18:13.876879617      return call(params, callback)
2024-03-31 23:18:13.876884981    File "/usr/local/lib/python3.9/dist-packages/onvif/client.py", line 140, in call
2024-03-31 23:18:13.876969643      ret = func(**params)
2024-03-31 23:18:13.876983326    File "/usr/local/lib/python3.9/dist-packages/zeep/proxy.py", line 46, in __call__
2024-03-31 23:18:13.877047385      return self._proxy._binding.send(
2024-03-31 23:18:13.877061083    File "/usr/local/lib/python3.9/dist-packages/zeep/wsdl/bindings/soap.py", line 135, in send
2024-03-31 23:18:13.877139695      return self.process_reply(client, operation_obj, response)
2024-03-31 23:18:13.877153752    File "/usr/local/lib/python3.9/dist-packages/zeep/wsdl/bindings/soap.py", line 229, in process_reply
2024-03-31 23:18:13.877245033      return self.process_error(doc, operation)
2024-03-31 23:18:13.877248523    File "/usr/local/lib/python3.9/dist-packages/zeep/wsdl/bindings/soap.py", line 391, in process_error
2024-03-31 23:18:13.877399359      raise Fault(
2024-03-31 23:18:13.877430124  zeep.exceptions.Fault: The requested destination is out of bounds.
2024-03-31 23:18:13.877445839  
2024-03-31 23:18:13.877451101  During handling of the above exception, another exception occurred:
2024-03-31 23:18:13.877454825  
2024-03-31 23:18:13.877460098  Traceback (most recent call last):
2024-03-31 23:18:13.877465945    File "/usr/lib/python3.9/threading.py", line 954, in _bootstrap_inner
2024-03-31 23:18:13.877776622      self.run()
2024-03-31 23:18:13.877790285    File "/usr/lib/python3.9/threading.py", line 892, in run
2024-03-31 23:18:13.878056151      self._target(*self._args, **self._kwargs)
2024-03-31 23:18:13.878070010    File "/opt/frigate/frigate/ptz/autotrack.py", line 630, in _process_move_queue
2024-03-31 23:18:13.878304328      self.onvif._move_relative(camera, pan, tilt, 0, 1)
2024-03-31 23:18:13.878317727    File "/opt/frigate/frigate/ptz/onvif.py", line 405, in _move_relative
2024-03-31 23:18:13.878468016      onvif.get_service("ptz").RelativeMove(move_request)
2024-03-31 23:18:13.878481638    File "/usr/local/lib/python3.9/dist-packages/onvif/client.py", line 26, in wrapped
2024-03-31 23:18:13.878532396      raise ONVIFError(err)
2024-03-31 23:18:13.878551161  onvif.exceptions.ONVIFError: Unknown error: The requested destination is out of bounds.
2024-03-31 23:18:14.010231247  [2024-03-31 23:18:14] frigate.ptz.autotrack          DEBUG   : study: Motion estimator running - frame time: 1711898293.826496
2024-03-31 23:18:14.042132298  [2024-03-31 23:18:14] frigate.ptz.autotrack          DEBUG   : study: Motion estimator transformation: [[0. 0.]]

[NickM-27]

CC @hawkeye217

[hawkeye217]

Hikvision cameras have been known to not correctly support the MoveStatus attribute, which is required for autotracking.

See a related issue: #7958

[eflydata]

OK,With your tips.
I purchased the Dahua DH-SD3A405.
NO - MoveStatus not reporting IDLE or MOVING. NO - RelativeMove Pan/Tilt is unsupported. YES - RelativeMove Zoom is supported.