Webhook URL not generating

[smtpstn]

Hello,

I have setup your extension for Facebook Chat Bot. I have filled all the information. Now I am facing problem in accessing the url with custom key.

When I try to hit https://www.techgetgo.com/chatbot/chatdata/facebook/key/4574er5ehiy/ I receive the following message.

To configure Facebook webhook access https://developers.facebook.com/apps/(FACEBOOK_APP_ID)/webhooks/ and set the webhook URL as https://www.techgetgo.com/chatbot/chatdata/facebook/key/4574er5ehiy/

After this when I go to FB developer interface and try to setup the webhook URL I receive the error message. Please check the screenshot below.

Now please tell me which configuration I am missing.

Thanks

[blopa]

Hello smtpstn,

I'm really sorry about this. I'm working in a better documentation for this extension. Your verify token must be the same as you custom key, so in this case must be "4574er5ehiy". I didn't thought it was necessary to have multiple keys for multiple purposes, that's why I simplify by using this one "custom key".

Could you try that and let me know?

Best.

[smtpstn]

Hello,

Thanks for the quick response.

I have changed my verify token to my custom key now WebHook is setup on Facebook. Please check the below SS:

But still I am getting the same message To configure Facebook webhook access https://developers.facebook.com/apps/(FACEBOOK_APP_ID)/webhooks/ and set the webhook URL as https://www.techgetgo.com/chatbot/chatdata/facebook/key/4574er5ehiy/ When I am trying to access the URL: https://www.techgetgo.com/chatbot/chatdata/facebook/webhook/4574er5ehiy/

Can you please let me know where I can access the chatbot? I am not able to find any option where a user can access the chatbot? Also Is this chatbot can be accessed by a login user? OR anyone can use it?

If you guide me it would be great help for me.

Thanks.

[blopa]

Hello!

Alright, here we go.

Q: Can you please let me know where I can access the chatbot? I am not able to find any option where a user can access the chatbot?
A: Your bot is available on Facebook chat, I guess that your bot is this one http://m.me/1441695065863926/, right?

Q: Also Is this chatbot can be accessed by a login user? OR anyone can use it?
A: This bot is only available for users logged on Facebook. But you can also setup a bot for Telegram aswell.

Best.

[smtpstn]

Hello,

Thanks for providing the answers. I have tried by messaging to this bot but didn't received any auto reply.

Also How can I setup on my website so customer can directly interact with this.? Can I setup it as a Facebook Live chat support? Something like this: https://marketplace.magento.com/yosto-module-facebook-messenger.html ?

I mean How our website user get to know about this functionality. If you can help me It will be appreciated.

In waiting of your quick response.

Thanks

[blopa]

Hello smtpstn,

I think that maybe you're missing some configuration on Facebook Developer website. My documentation is incomplete, I'll work on that the next weeks. Try following this tutorial starting from step #3: https://blog.hartleybrody.com/fb-messenger-bot/. You're probably missing the "Generate a Page Access Token" part.

As for the Facebook Live chat support, yeah, that would work.

Best.

[blopa]

Also, please be aware of step #7, because you'll need aproval from Facebook to use your bot to send messages to other users other than yourself.

[smtpstn]

Hello,

Thanks for quick response.

I have created the page access token. Please check the below screenshot:

After that I have tried to message bot via my own account, Still it's not replying. :(

Can you please tell me If I have to use this page access token somewhere in magento to get bot work?

Thanks

[blopa]

Yes, you need to add this access token on the module backend configuration. Go to System > General Settings > Chatbot Settings

Please check this SS
https://raw.githubusercontent.com/blopa/Magento-Chatbot/master/screenshots/image_3.png

You'll have a lot to configure there, including commands code, enable/disable features, and many other things. This part is kind of documented on here: https://github.com/blopa/Magento-Chatbot

[smtpstn]

Hello,
Thanks for quick response.

Please check below screenshot. Should I insert my page access token in this filed?

[blopa]

Yes, that's it 😄

I'm sorry about that. I'll change the text of this input and add better documentation.

Best

[smtpstn]

Hello,

I have added my access token to that field. Still no reply from bot :(

[blopa]

Can you send a SS of all your configuration for this module?

[smtpstn]

Hello,

Please check below SS:

[blopa]

That's weird. It should work. The problem is probably on Facebook Developer backend.

Try checking other tutorials, or make another page just for testing, and follow that tutorial from step #2

[blopa]

I'm gonna close this for now. If you have any other problems, please let us know!