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chatwoot.md

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Chatwoot support

Chatwoot is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support.

How to use

  1. Connect as root to your server
  2. create chatwoot configuration file where {CONFIG DATA HERE} is replaced by settings from here
sudo su -
cd btcpayserver-docker
cat >> Generated/chatwoot-config.env <<EOL
{CONFIG DATA HERE}
{CONFIG DATA HERE}
EOL
  1. Add chatwoot as an option to your BTCPay deployment and set the host to use (point DNS to server as well)
CHATWOOT_HOST="chatwoot.xpayserver.com"
BTCPAYGEN_ADDITIONAL_FRAGMENTS="$BTCPAYGEN_ADDITIONAL_FRAGMENTS;opt-add-chatwoot"
. btcpay-setup.sh -i
  1. Wait for BTPay to be online and then create the database for chatwoot
docker exec -ti chatwoot sh -c "export DISABLE_DATABASE_ENVIRONMENT_CHECK=1 && bundle exec rails db:reset"
  1. Go to chatwoot website at https://chatwoot.xpayserver.com and set up.