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support.txt
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support.txt
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Support for CGIC
----------------
____
/ \
| STOP |
\____/
Are you getting a "server error," indicating that your web server
"cannot allow POST to this URL," or a similar message? YOU MUST
CONFIGURE YOUR WEB SERVER TO ALLOW CGI PROGRAMS, AND YOU MUST
INSTALL CGI PROGRAMS IN THE LOCATION (OR WITH THE EXTENSION) THAT
YOUR WEB SERVER EXPECTS TO SEE. Please don't send me email about
this, unless you are purchasing commercial support. It is strictly
between you and your web server's documentation, or between you and
your ISP. If you wish to purchase commercial support, we will gladly
attempt to help you resolve such problems, but the cooperation of
your web server administrator will be necessary in most cases. Thanks!
Free Support
------------
Anyone can mail questions about the gd and cgic libraries to
boutell@boutell.com. However, I receive a very large volume of email on
many subjects, and while I do my best to respond to all queries this can
take some time. Sometimes the response must take the form of an eventual
new release or an addition to a FAQ or other document, as opposed to an
detailed individual response.
Hourly Support
--------------
Those requiring support in detail may arrange for direct support
from the author, Thomas Boutell, at the rate of $50/hr, billed
directly by credit card. Purchase orders are also accepted from
Fortune 500 corporations and institutions in good standing.
To make arrangements, contact boutell@boutell.com or use this
secure form which permits attachments:
https://www.boutell.com/securemail/
To avoid delay and/or confusion, be sure to specifically mention that
you wish to purchase CGIC support at the hourly rate above.
-Thomas Boutell, boutell@boutell.com