Mute All was working on my XP desktop, option no longer available

[GoogleCodeExporter]

What steps will reproduce the problem?
1.  Open browser in XP
2.  Try to mute tabs
3.  Mute tab option is now unavailable even though it was working before

What is the expected output? What do you see instead?
Mute All Tabs was working before in XP.  No longer showing up.

What version of the product are you using? On what operating system?
Windows XP
Chrome 13.0.772

Please provide any additional information below.

Original issue reported on code.google.com by david.bu...@gmail.com on 24 May 2011 at 9:01

[GoogleCodeExporter]

This just occurred to me today.  Normally a small red letter "M" on the toolbar 
icon indicates that the tabs are muted.  It is currently not there, so I went 
to mute the tabs, and the option in the context menu on the icon to "Mute All 
Tabs" no longer exists.  I did try to reinstall the extension.  It worked right 
after installation, but a restart of Chrome made the option invisible again.

Windows XP SP3.  Chrome version 11.0.696.71.  Extension version 1.0.23

Original comment by mark.ob...@gmail.com on 25 May 2011 at 7:50

[GoogleCodeExporter]

I did notice the changelog for r228 
"- Don't show "Mute All Tabs" when it can't mute Flash in Windows XP and Vista"

BTW ... It did work.  At least for me.

Original comment by mark.ob...@gmail.com on 25 May 2011 at 8:06

[GoogleCodeExporter]

Thanks for the report.

Could you send us some screenshots? A screenshot of your Chrome Task Manager 
(Shift+Esc, please make sure you capture all the items) and a screenshot of the 
extension management page (chrome://extensions) would be great.

Original comment by jingz...@google.com on 26 May 2011 at 2:29

• Changed state: Accepted

[GoogleCodeExporter]

Attached are you screenshots requested.

Original comment by mark.ob...@gmail.com on 26 May 2011 at 11:55

Attachments:

• extensions.JPG
• taskmanager.JPG

[GoogleCodeExporter]

this happened to me today as well. it used to work perfectly but i just 
installed a few new apps and all of a sudden the options have changed and the 
mute all tabs option isn't even available on the extension options page.

Original comment by MeaganMJ...@gmail.com on 2 Jun 2011 at 8:46

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[deleted comment]

[GoogleCodeExporter]

Thank you Google for returning this great functionality 

Original comment by gdc...@gmail.com on 3 Jun 2011 at 4:41

[GoogleCodeExporter]

I hate to be a downer, but mine still is not functioning.  I uninstalled the 
extension, restarted Chrome, reinstalled the extension and the option was there 
and functioned.  But if I close Chrome and re-open ... it's gone from the 
toolbar button context menu and the default keystroke of Alt+W makes the small 
red "M" on the toolbar button, but does not function.  Clearly it seems to be 
me, but I would like to offer any help that I can.

Again Windows XP SP3, Chrome 11.0.696.71, Extension version 1.0.24

Original comment by mark.ob...@gmail.com on 3 Jun 2011 at 4:53

[GoogleCodeExporter]

I was so excited to see this fixed but alas I was wrong I have the same issue 
like  mark.ob...@gmail.com "But if I close Chrome and re-open ... it's gone 
from the toolbar button context menu and the default keystroke of Alt+W makes 
the small red "M" on the toolbar button, but does not function.  Clearly it 
seems to be me, but I would like to offer any help that I can.

Again Windows XP SP3, Chrome 11.0.696.71, Extension version 1.0.24"

I have the exact same specs and my experience is identical to his!?

Original comment by gdc...@gmail.com on 5 Jun 2011 at 9:01

[GoogleCodeExporter]

Here's my current solution:
Uninstall extension.  Restart Chrome.  Install Extension. Alt+W.  Works.  Keep 
Chrome open all day.

Original comment by mark.ob...@gmail.com on 6 Jun 2011 at 1:57

[GoogleCodeExporter]

I don't think you can call that a solution maybe a temporary fix and for sure I 
would still say that Google needs to fix this, 
The funny thing is that last night I walked away from my computer with Chrome 
open (I hate closing my Chrome I have about 100 tabs open [and I'm still 
waiting for Google to implement a 'stop all' function in Chrome]) today when I 
came back to my computer the mute all tabs option is back in the context menu 
and its working but for some reason Alt+W is not working now

Original comment by gdc...@gmail.com on 6 Jun 2011 at 7:07

[GoogleCodeExporter]

Can you make another two screenshot? The first one is your Windows task manager 
(press Ctrl+Alt+Delete, and click on "Task Manager") when Chrome is open, and 
the second one is your Windows task manager when Chrome is closed.

Original comment by jingz...@google.com on 13 Jun 2011 at 8:06

[GoogleCodeExporter]

I'll bump this as I'm having the exact same issue as above; same Win/Chrome 
environments.  Mine disappeared from my menu while the browser was open, as the 
last guy that posted.  I had it open and came back to work the next day (I'd 
left the tabs muted) and noticed sound on a website and the option is gone from 
the menu.  In the Toolbox Options it talks about "Mute All Tabs" and things, 
but it just doesn't show up in the list.  Please fix this somebody!  I 
regularly use a company website that has this annoying "ding!" every couple of 
seconds, and I leave it open basically 24hours per day (our core software).  
Don't ask why, that's just the way it is, but a nice "Mute All Tabs" lets me 
keep other sounds available from other browsers and/or music/video...

Original comment by tyfra...@gmail.com on 26 Jul 2011 at 4:09

[GoogleCodeExporter]

The attached shows clearly that the mute option has disappeared. My version is 
of Chinese.

Original comment by wdk...@gmail.com on 5 Aug 2011 at 1:58

Attachments:

• mute.jpg

[GoogleCodeExporter]

I am having the same problem.  It just started today.  I am using Windows XP. 
The mute option is not there.  I can hit alt W and the m shows up on the icon, 
but the tabs are not muted.

Original comment by dtaylo...@gmail.com on 27 Oct 2011 at 10:11

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[deleted comment]

[GoogleCodeExporter]

Same problem !!!!

Original comment by haouari...@gmail.com on 9 Jan 2012 at 4:09

Attachments:

• [Mute All tabs!!!.JPG](https://storage.googleapis.com/google-code-attachments/chrome-toolbox/issue-41/comment-17/Mute All tabs!!!.JPG)

[GoogleCodeExporter]

Same issue, very annoying. Using XP sp3 here. Mute opting initially available 
but vanished upon browser restart. Most annoying. Even uninstall/reinstall 
hardly ever puts the mute all option back. The mute facility is the only reason 
i use this extension. Please fix this.

note: accidently opened up an issue related to this. 

Original comment by mag3...@gmail.com on 13 Feb 2012 at 5:00

[GoogleCodeExporter]

same issue, when i clear the cookie and other data, the option appear, but i 
want my cookie stay

Original comment by liux...@hotmail.com on 31 May 2012 at 11:13

[GoogleCodeExporter]

ok, is there a fix? i dont need to know that 300 other people have the same 
problem, i just need to know how to fix it

Original comment by sarahme...@gmail.com on 6 Jul 2012 at 1:10

[GoogleCodeExporter]

I had the same problem, then i installed MuteTab (search in chrome store), 
restart Chrome and button Mute All Tabs appeared in drop down menu from 
Toolbox. Now is back in action...
Tryied on 2 pc, win xp sp3 and win 7 ultimate sp1.

Original comment by ska...@gmail.com on 19 Jul 2012 at 9:37