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Reengagement: Sends out Reminder even when suppress condition is checked and true #129

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agrollmisch opened this issue Feb 27, 2023 · 0 comments

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@agrollmisch
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agrollmisch commented Feb 27, 2023

We have defined a reengagement to be send out when the course is not completed one week after enrolment:

  • After delay 1 week
  • Suppress notification if target activity is completed checked - Target activity is a quiz and selected here
  • Restricted access: If course complete "no".
  • Anyway, a reminder is sent to all that have already completed the course no matter if they passed the test or not.

What are we doing wrong?

Thanks, Angela

(BTW: Changed it to Never to avoid more confusions and the system says that the activity will be completed at "timestamp" after that.)

@agrollmisch agrollmisch changed the title Reengagement: Sends out Reminder even with suppress condition is checked Reengagement: Sends out Reminder even when suppress condition is checked and true Mar 1, 2023
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