Timeline feature similar to Tawk.to #4754
ghost
started this conversation in
Feature Requests
Replies: 1 comment
-
We have it in our backlog to add an events module to Chatwoot CRM ref: #2271 |
Beta Was this translation helpful? Give feedback.
0 replies
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
-
Hello Chatwoot community,
I wanted to put forward my suggestion for a Timeline feature that I find very useful in one of Chatwoots competitors, Tawk.to.
Timeline allows you to see a visitor's entire navigation history from the agent chat window. From the referring URL to their navigation between pages on your site. It's shown in chronological order from top to bottom with timestamps.
I have found this feature to be helpful in these areas:
Below is an example of the Timeline in tawk.to:
![timeline](https://user-images.githubusercontent.com/29169428/170372710-a6d18ea2-888e-4f59-a277-95f7965aedb4.png)
I'm sure there are other area where this feature would be useful and not just my particular use case.
Beta Was this translation helpful? Give feedback.
All reactions