few information in documentation

[happyDuke96]

hello everyone, you can give api to create a label, do not bind to a conversation, but simply create a label then bind to a conversation, the next question is how can I add a photo for client contacts

[happyDuke96]

Excuse me, of course, but I don’t often get an answer on this, I want to ask an additional question, can I send CSAT to the client via Api Channel

[sojan-official]

you can create an outgoing message with content_type: input_csat to create CSAT messages

[happyDuke96]

works great, but now how to change the message in the widget and in the agent side?


I know that here I used a web inbox, but this is to visually see how it works, I don’t know much about it, I first have to test it myself and then prove to our company that this project can be implemented please help me and give me more information

[sojan-official]

@AbbosAbduhakimov please refer : https://www.chatwoot.com/developers/api/
you can add labels to the conversation by calling https://www.chatwoot.com/developers/api/#tag/Conversation-Labels

[happyDuke96]

yes it works, I get ok status but this label is not displayed on the screen


Can I add this label via API?