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"Search field" on the conversation is displayed max last 10 results #7329

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Edik-Apoyan opened this issue Jun 16, 2023 · 5 comments
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@Edik-Apoyan
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Describe the bug

When we use searching functionality on the conversation page, it is not displaying more than 10 results, when there are more of it

To Reproduce

  1. Open your Admin account
  2. Navigate to Conversation page
  3. Make sure you have many conversations
  4. Search one of the user conversation which has more than 10 messages

Expected behavior

On the Search page, there should be displayed all results

Environment

app.chatwoot.com

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Operating system

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Docker (if applicable)

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Additional context

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@Edik-Apoyan Edik-Apoyan changed the title Search field on the conversation is displayed max last 10 results "Search field" on the conversation is displayed max last 10 results Jun 16, 2023
@pranavrajs
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@Edik-Apoyan adding more characters would improve the search right?

@pranavrajs pranavrajs added the need-more-info This issue does not have enough information to start working on it. label Jul 4, 2023
@chloyka
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chloyka commented Jul 7, 2023

We have the same problem.
Adding more characters is not a solution, search needs pagination, and maybe a selection of results per page

@chloyka
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chloyka commented Aug 7, 2023

@pranavrajs will this feature be added to next release/roadmap?

I repeat myself, but.
There is a problem in search page, that pagination doesnt exists at all. 10 results in page is too small.

@Michaelmallmann
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We are facing the same issue .... max 10 messages are displayed as a result of search. No pagination.

@gavry
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gavry commented Jan 8, 2024

This is still the case, and would be so helpful to view many results!

For example, if I remember sending a canned response to inbound queries of a certain type, it makes sense to me to search for past messages/convos using the text from the canned response. But there could easily be more than 10 of these, and then many will just not show up

In general, adding more characters feels a bit counter-productive for a typical search scenario; if I already knew all the content/characters of a result, there wouldn't be much reason to search for it

Thanks for Chatwoot - such an awesome piece of software!

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