[CW-1471] Select a live chat widget for the help center

[pranavrajs]

Will the conversation continue?

domain.com, support.domain.com - Do we continue? - will take it as a separate discussion.

Do we show the chat upfront or do we show the link at the end of the article?

Have a header which shows "talk to us" and at the end of the article show the prompt to start a conversation if the query is not resolved.

The portal should promote self-serve, so the idea here should be limit the interaction and help them find the answers themselves.

• API to update the attribute on the help-center selecting the live chat widget.
• Deploy the script on help center and update the design to include the talk to us / start a conversation sections.

_{From SyncLinear.com | CW-1471}

[pranavrajs]

@Nithin I guess not, no.

[pranavrajs]

@tejaswinichile Is there a ticket to complete the API part mentioned, "API to update the attribute on the help-center selecting the live chat widget."

[sojan-official]

ref: https://discord.com/channels/647412545203994635/647412545686208527/1121017500260384910

[pranavrajs]

@sojan-official Please pair with @Nithin to get this out.

[flaviomoceri]

Hey guys, I'm hosting Chatwoot, I created a help center and I need to add a live chat inside the help center. Will this feature be implemented soon?

[sojan-official]

another query : https://app.chatwoot.com/app/accounts/1/conversations/30159