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KANBAN-style Conversation Manager with triggers #7528

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HermesMacedo opened this issue Jul 14, 2023 · 3 comments
Open

KANBAN-style Conversation Manager with triggers #7528

HermesMacedo opened this issue Jul 14, 2023 · 3 comments
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feature-request This label is used to track new features which is a significant change to existing product

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@HermesMacedo
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Is your feature or enhancement related to a problem? Please describe.

KANBAN-style Conversation Manager with triggers from each Kanban stage along with Bookmarks/Tags

Describe the solution you'd like

KANBAN-style Conversation Manager with triggers from each Kanban phase along with Markers/Tags.

To facilitate the use and administration of each conversation, the kanban style gives a view of each stage and how many leads are in each stage. Or what stage of the customer service journey the customer is in.

The function of triggers for each step (marked or tags) in the Kanban style would facilitate usability by lay users and thus gain more adherence to the tool.

Triggers can be integrations with webhook, email, sms, bot, phase/tag/status change;

How much would it cost developers to put this on the roadmap?
$$$?

Describe alternatives you've considered

No response

Additional context

No response

@HermesMacedo HermesMacedo added the feature-request This label is used to track new features which is a significant change to existing product label Jul 14, 2023
@HermesMacedo
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hi, someone to do this? how much to charge? $$$

@stgcompany
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That'd be something important to have, specially for the sales team on an account.

@thehouseisonfire
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+1 to this, it's must-have feature for CRMs in both companies I worked for (the two of them paid premium for closed sourced integrations).

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