Alternate side of private notes

[leonardofilhogm]

Is your feature or enhancement related to a problem? Please describe.

It's confusing to read all the Private notes of differente users on the same side of the conversation.

Describe the solution you'd like

I would suggest to alternate as a conventional chat workflow the side of the private notes, giving more readability to the chat history.

Describe alternatives you've considered

No response

Additional context

[linear]

PR-976 Alternate side of private notes

[pranavrajs]

I understand the reasoning behind this. In most group conversations, if it's not my message, it's typically placed on the left side. The underlying decision here was to place customer conversations on the left and agent responses on the right.