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Limit number of logins per credential #9170

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AnxHall opened this issue Mar 28, 2024 · 3 comments
Open

Limit number of logins per credential #9170

AnxHall opened this issue Mar 28, 2024 · 3 comments
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backend Changes related to backend / ruby code feature-request This label is used to track new features which is a significant change to existing product

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@AnxHall
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AnxHall commented Mar 28, 2024

Describe the bug

I would like to know if there is a possibility or if there is a specific configuration that limits only one login to the credential, and when logging in on a new browser or device the last login will be disconnected immediately

To Reproduce

The same login can be access by multiple users, one diferente network, devices, etc ...

Expected behavior

When a new login is attempted using the same credential, all recent logins using that credential will be turned off by any browser device, etc.

Environment

Linux VM

Cloud Provider

Other [please specify in the description]

Platform

Browser

Operating system

Chatwoot 3.7.0

Browser and version

No response

Docker (if applicable)

No response

Additional context

No response

@AnxHall AnxHall added the Bug label Mar 28, 2024
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linear bot commented Mar 28, 2024

@vishnu-narayanan vishnu-narayanan added backend Changes related to backend / ruby code feature-request This label is used to track new features which is a significant change to existing product and removed Bug labels Apr 5, 2024
@vishnu-narayanan
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@AnxHall At the moment, there is no configuration to limit the sessions.

@AnxHall
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AnxHall commented Apr 5, 2024

@vishnu-narayanan I understand, but it becomes illogical when chatwoot sells its enterprise plan for login, but 10 people can use 1 credential just to log in..... I believe it is a bizarre failure, what's more, it is considered a violation to change the code, so much so that when performing an update or requesting assistance, if your code is modified you are immediately discarded

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Labels
backend Changes related to backend / ruby code feature-request This label is used to track new features which is a significant change to existing product
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