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Second inbox does not receive message #9544

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filipi2601 opened this issue May 24, 2024 · 3 comments
Closed

Second inbox does not receive message #9544

filipi2601 opened this issue May 24, 2024 · 3 comments
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need-more-info This issue does not have enough information to start working on it.

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@filipi2601
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Describe the bug

When I send a message to Inbox X and then Inbox Y, the second inbox doesn't receive the message.

To Reproduce

  1. Send a message to Inbox X.
  2. Send a message (from the same contact) to Inbox Y.

Expected behavior

No response

Environment

app.chatwoot.com

Cloud Provider

None

Platform

Browser

Operating system

No response

Browser and version

No response

Docker (if applicable)

No response

Additional context

No response

@filipi2601 filipi2601 added the Bug label May 24, 2024
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linear bot commented May 24, 2024

@pranavrajs
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@filipi2601 Please share more information on the type of the inbox, how you have installed the software? There is too little little information to debug this further.

@pranavrajs pranavrajs added need-more-info This issue does not have enough information to start working on it. and removed Bug labels May 24, 2024
@pranavrajs
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Closing this here for now due to inactivity.

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