Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

System Downtime #6

Closed
vishnu-narayanan opened this issue Sep 9, 2021 · 2 comments
Closed

System Downtime #6

vishnu-narayanan opened this issue Sep 9, 2021 · 2 comments
Assignees
@sojan-official @pranavrajs @vishnu-narayanan @tejaswinichile @muhsin-k @iamsivin
Labels
maintenance post-planning

Comments

@vishnu-narayanan
Copy link
Member

vishnu-narayanan commented Sep 9, 2021 •
edited

We are experiencing a system downtime, this is being addressed. The inconvenience is regretted.
@vishnu-narayanan vishnu-narayanan changed the title db upgrade System Downtime Sep 9, 2021
@vishnu-narayanan
Copy link
Member Author

We have identified the issue and working on a fix.

@sojan-official
Copy link
Member

The impact was due to an unexpected burst of traffic from our third-party messaging channels, which impacted the performance of our database and caching layer. This led to a service outage for many of our cloud customers.

We have identified the bottlenecks and have applied upgrades to avoid further impact. We will be working on further reinforcements to prevent future occurrences.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees

@sojan-official sojan-official

@pranavrajs pranavrajs

@vishnu-narayanan vishnu-narayanan

@tejaswinichile tejaswinichile

@muhsin-k muhsin-k

@iamsivin iamsivin

Labels
maintenance post-planning
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
6 participants
@sojan-official @pranavrajs @vishnu-narayanan @tejaswinichile @muhsin-k @iamsivin