DH export tab popping error

[nithujohn]

Hi Damion, Sometimes when I try to export a file in DH the options doesnot show up it appears blank. I mainly seen this for file which has samples 500+. Also I use Windows operating system and opens in Google Chrome. I am also wondering is that due to internet unstable. Can you please have a look. Thanks :)

[ddooley]

I presume there are steps you take to try again and succeed? What would they be?

Also, do you work on a mac? If so when this happens can you press and hold option-command and J keys, and then screen shot the "Console" tab of the popup - usually that's the default. That will tell us if a javascript error has occured.

Thankx,

d.

[ddooley]

Woops, I glossed over that you use windows. On windows you can get the popup javascript console message by clicking on upper-right tripple dot ... menu, then "More Tools > Developer Tools" (bottom menu item).

[nithujohn]

When I see the error I just go back and click the tab again. But sometimes it takes a while to load.

[ddooley]

So try to catch console screen to see if there was an error. In meantime if you could send me the dataset that is triggering this error situation I can see if I can replicate. If however its a function of computer speed/memory etc, then I might have to depend on you to catch error report.

[nithujohn]

I will email you the set and capture the info when I see the error pop up

[nithujohn]

I have more details this error occurs when I open a DH file plus I try to capture the info but my console didn't show any error :(

[ddooley]

Hi Nithu, I think you sent me the output file that was successful when it works? I need the input file that was causing the sporadic output failure. d.

[ddooley]

Ok, I'm not able to replicate the problem on my powerbook, so I'll have to see about testing on a windows machine, perhaps slower machine is the main variable. Perhaps we can debug it on your computer before a friday lab meeting?

BTW It isn't about internet connection. The app runs 100% locally, no internet needed.

[ddooley]

@nithujohn can you verify if this comes up again with the new version of DH we've been testing. If not, we'll close this. New handsontable code might resolve it.

[nithujohn]

Tested and looks good at my end! thank you