Skip to content

OpenGL Drivers Troubleshooting

Jump to bottom
Ciro Mondueri edited this page Jul 6, 2021 · 2 revisions

Download updated drivers (Windows)

  • First you need to determine the manufacturer of your GPU to download the proper drivers.
    • the dxdiag.exe tool can help you
    • also windows "Device Manager" app can help you determine it.
  • Once you know the manufacturer, go to their website and follow their explanations to download and install
  • The most common GPU manufacturer links are below, but beware that they can be outdated

Checking the OpenGL version currently supported in your system

1. Check for basic drivers install

Windows

  • Click Start -> Run in the taskbar
  • Type 'dxdiag', and the dxdiag application should show up (if you have DirectX installed)
  • Click the dxdiag application to run it
  • Go to the Display tab, where all video card statistics will be shown.
  • If the manufacturer is 'blank' and the driver name is 'VGA.DLL', there is no driver installed in your system, and you need to go to the manufacturer website to download and install one.

Linux + Steam

  • On the Steam client, click the menu named HELP > System Information.
  • Scroll to the Video Card section and you will see the OpenGL version and VRAM the system has.

2. Check for OpenGL support (Win/macOS)

  • WARNING: this require installing a third party software. Do it at your own risk.
  • download, install and run OpenGL Extensions Viewer.
  • the supported OpenGL version appears in the Summary page, in black bold font.
  • you can also check for updated drivers from the same app (in most cases)

If the version shown is lower than 3.0 you should check for updated drivers from your video card manufacturer. Otherwise the game might not launch, or launch and crash after a few screens.

Testing the game engine

As a way to determine if the problem is with the game or your system (hardware/software) you can download the game engine and try it separately.

Clone this wiki locally