Name | Type | Description | Notes |
---|---|---|---|
name | string | ||
strategy | string | ||
announcePosition | int | [optional] | |
moh | string | [default to 'deafult'] | |
callerResumeTimeout | int | [default to 3600] | |
maxWaitTime | int | [default to 300] | |
maxWaitTimeNoAgent | int | [default to 300] | |
maxNoAnswer | int | [default to 1000000] | |
noAnswerDelayTimeout | int | [optional] [default to 60] | |
rejectTimeout | int | [optional] [default to 60] | |
busyTimeout | int | [optional] [default to 60] | |
wrapUpTimeout | int | [optional] [default to 10] | |
timeBasedScore | string | [default to 'queue'] | |
tierRulesApply | bool | [default to false] | |
tierRuleNoAgentNoWait | bool | [default to true] | |
tierRuleWaitSecond | int | [optional] [default to 300] | |
tierRuleWaitMultiplyLevel | bool | [default to true] | |
abandonedResumeAllowed | bool | [default to true] | |
discardAbandonedAfter | int | [optional] [default to 14400] | |
maxWaitTimeNoAgentTimeReached | int | [default to 5] |