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Pasting, among other things, broken with iOS 13 (beta) #3354

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brandonfarber opened this issue Aug 26, 2019 · 8 comments · Fixed by #3480
Closed

Pasting, among other things, broken with iOS 13 (beta) #3354

brandonfarber opened this issue Aug 26, 2019 · 8 comments · Fixed by #3480
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browser:ios The issue can only be reproduced on a mobile device with iOS. status:confirmed An issue confirmed by the development team. type:bug A bug.
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@brandonfarber
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Type of report

Bug

Provide detailed reproduction steps (if any)

  1. Click into an editor
  2. Attempt to paste text from your clipboard

Additional information from reporting users:

Pasting any text is not working on the cke4 demo but is working on the cke5 demo.

There’s a few weird issues I’m noticing on iOS13 too. Sometimes the double space for a full stop doesn’t work. Auto-correct doesn’t work. And I’ll often have large gaps in between paragraphs that never happened on ios12.

Expected result

What is the expected result of the above steps?

The text from your clipboard displays in the editor

Actual result

What is the actual result of the above steps?

The editor "flickers" and your text does not display

Other details

  • Browser: Safari
  • OS: iOS 13 Beta, up to and including public beta 7
  • CKEditor version: CKE4.12.1
  • Installed CKEditor plugins: …

We have an integrated instance of CKEditor 4 (currently 4.12.1) in our software release, and at least 5 users have reported to us that pasting in CKEditor 4, including the default demo on the site, is not working, however pasting does work with the CKEditor 5 demo. While we anticipate moving towards CKEditor 5 in the future, and iOS 13 is currently only in beta, I felt it prudent to pass along these reports.

@brandonfarber brandonfarber added the type:bug A bug. label Aug 26, 2019
@Comandeer
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We do not officially support beta releases of iOS, as there is still chance that the issue will be fixed before the stable release. Due to that I'll close this ticket, but if the issue will be still present in stable release of iOS 13, please feel free to ping here. We'll reopen it then.

@Comandeer Comandeer added the resolution:unsupported-environment Issue can be reproduced on an unsupported environment. label Aug 27, 2019
@brandonfarber
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Makes sense - we'll monitor and report back if the issue persists once it goes final.

@jackwickham
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@Comandeer It has been reported to me that this issue persists in the public release of iOS 13, although I don't have an iOS device to test it with.

@wwalc wwalc reopened this Sep 23, 2019
@wwalc wwalc added status:pending and removed resolution:unsupported-environment Issue can be reproduced on an unsupported environment. labels Sep 23, 2019
@msamsel msamsel added browser:ios The issue can only be reproduced on a mobile device with iOS. status:confirmed An issue confirmed by the development team. and removed status:pending labels Sep 23, 2019
@msamsel
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msamsel commented Sep 23, 2019

Unfortunately, I can confirm the bug.
I used: http://cdn.ckeditor.com/4.12.1/full-all/samples/ for the purpose of the tests with iPhone8 running under iOS13.
External and internal (within the editor) paste doesn't work on both Safari and Chrome browser running under iOS13.

@MartinAronsen
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MartinAronsen commented Sep 23, 2019 via email

@msamsel
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msamsel commented Sep 23, 2019

@MartinAronsen what kind of content have you pasted? I noticed that the issue usually occurs when rich text is pasted. Could you provide more details about how you test it and with what environment?

@MartinAronsen
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I tested it using the link in your previous comment. Copied and successfully pasted the “Congratulations” part above the editor.

https://imgur.com/mSQtWP5
iPhone X running 13.1 public beta (17A5844a)

@f1ames
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f1ames commented Sep 24, 2019

Thanks @brandonfarber and @jackwickham for monitoring this issue! We were able to provide the fix and it will be available in upcoming 4.13 version (which is planned to be released this Thursday) 🎉

@AnnaTomanek AnnaTomanek added this to the 4.13.0 milestone Sep 24, 2019
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Labels
browser:ios The issue can only be reproduced on a mobile device with iOS. status:confirmed An issue confirmed by the development team. type:bug A bug.
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8 participants