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"Source" code button not clickable in Internet Explorer 11 #3746

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Tomcraft1980 opened this issue Dec 19, 2019 · 7 comments
Closed

"Source" code button not clickable in Internet Explorer 11 #3746

Tomcraft1980 opened this issue Dec 19, 2019 · 7 comments
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resolution:invalid Not a valid issue (wrong request type, support requests, etc). type:bug A bug.

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@Tomcraft1980
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The "Source" button is currently not clickable in Internet Explorer 11

Steps to reproduce:

  1. Downloas latest (4.13.1) full package of CKEditor and unzip
  2. Navigate to samples folder and open index.html
  3. Click button "Source"

Expected result:

Exprected result is that the source view will appear as it does in Firefox for example.

Actual result:

The "Source" button just fades grey and the source view is not displayed.

Other details:

  • Browser: Internet Explorer 11.0.9600.19463
  • OS: Windows 8
  • CKEditor version: 4.13.1
  • Installed CKEditor plugins: Standard default plugins downloaded as part of full package
@Tomcraft1980 Tomcraft1980 added the type:bug A bug. label Dec 19, 2019
@jacekbogdanski jacekbogdanski self-assigned this Dec 20, 2019
@jacekbogdanski
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Hello, I can't reproduce the issue as you can see on the enclosed gif image:

ie11clickable

Could you provide minimal CKEditor4 demo with the issue e.g. using https://codepen.io ?

@Tomcraft1980
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What browser did you test?
I tested in:

  • Browser: Internet Explorer 11.0.9600.19463
  • OS: Windows 8.1

and:

  • Browser: Internet Explorer 11.950.17134.0
  • OS: Windows 10

I tested again with a custom minimal basic build:

Bildschirmfoto 2019-12-20 um 12 10 04

On Windows 10 it works in Microsoft Edge 42.17134.1.0 but not in Internet Explorer.

Internet Explorer:

IE10

Microsoft Edge:

Edge42

I cannot use codepen in Internet Explorer:

Bildschirmfoto 2019-12-20 um 11 09 02

@jacekbogdanski jacekbogdanski self-assigned this Dec 23, 2019
@jacekbogdanski
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Works fine for me on Windows 8.1 IE 11.0.9600.18953 and Windows 10 IE 11.785.16299.0. You can use any other tool like e.g. https://jsbin.com/ which should work with IE11.

@jacekbogdanski jacekbogdanski removed their assignment Dec 23, 2019
@Tomcraft1980
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Does the downloaded index.html from sample folder work for you?
I can confirm that it works in jsbin.com but not the local executed demo from the samples folder.
See: https://jsbin.com/fadalemaka/1/edit?html,js,output
Any other ideas?

@jacekbogdanski
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Yes, it works fine when opening samples/index.html file for Edge and IE11. @Dumluregn could you try to reproduce the issue? I could miss something but works fine for me, also it's unlikely that such an issue would pass our testing phase.

@Tomcraft1980
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Ah! It works when executing from C:\ckeditor\samples\index.html but not in my virtual machine from path \Mac\Home\Desktop\ckeditor\samples\index.html (parallels shared folder).

@jacekbogdanski
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So, it may seem like there are some missing static files when using a shared folder for VM, but it's rather 3rd party software issue, not CKEditor4 itself. Due that I'm closing the issue, but if you still consider it as a CKE4 bug @Tomcraft1980, please, provide us feedback so we can reopen the issue again.

@jacekbogdanski jacekbogdanski added resolution:invalid Not a valid issue (wrong request type, support requests, etc). and removed status:pending labels Dec 29, 2019
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