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GUI has random crash #381

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mdhorn opened this issue May 15, 2019 · 8 comments
Closed

GUI has random crash #381

mdhorn opened this issue May 15, 2019 · 8 comments
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@reaganlo
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bug Something isn't working critical priority crash bugs or other total failures GUI Graphical User Interface
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@mdhorn
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mdhorn commented May 15, 2019

Describe the bug
Seeing 1 in 10 random crash of the graphical installer due to a segmentation violation.
Need investigation.

To Reproduce
Steps to reproduce the behavior:

  1. Download Live Desktop ISO and flash USB
  2. Boot ISO image
  3. Completed required options and start installer
  4. See error

Expected behavior
Installation completes without crashing.

Environment (please complete the following information):

  • Clear Linux OS Version: 29350
  • Installer Version 2.0.3
    Not clear if this has been present since 2.0.0 release or not.

Additional context
The SEGV appears to be tied into the fact the GTK3 calls are really wrappers around the c-lang GTK bindings.
@mdhorn mdhorn added critical priority crash bugs or other total failures GUI Graphical User Interface bug Something isn't working labels May 15, 2019
@mdhorn mdhorn added this to High priority in Bug Triage May 18, 2019
@mdhorn mdhorn added this to To do in Basic Kanban Board May 24, 2019
@mdhorn
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mdhorn commented May 29, 2019

See example
https://gist.github.com/mdhorn/c40c162f28c390d3c3105b4778bfdbb7

@castulo
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castulo commented May 29, 2019

the gui installer just crashed when I tried running it with this error:

Gtk:ERROR:gtkcssnode.c:319:lookup_in_global_parent_cache: assertion failed: (node->cache == NULL)
Aborted

@reaganlo reaganlo moved this from To do to In progress in Basic Kanban Board Jun 12, 2019
@reaganlo reaganlo self-assigned this Jun 12, 2019
@mdhorn
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mdhorn commented Jun 12, 2019

From #435
@ckrzen commented 6 days ago
Installing to a Lenovo ThinkPad X240 with the clear-29800-live-desktop.iso on USB 3.0 drive:

Here are the errors:

`fatal error: unexpected signal during runtime execution
[signal SIGSEGV: segmentation violation code=0x1 addr=0x0 pc=0x0]

runtime stack:
runtime.throw(0xb7c9a4, 0x2a)
/usr/lib/golang/src/runtime/panic.go:617 +0x72
runtime.sigpanic()
/usr/lib/golang/src/runtime/signal_unix.go:374 +0x4a9

goroutine 37 [syscall, 8 minutes]:
runtime.cgocall(0x9e9270, 0xc0000e3ad8, 0xc0002bb9e0)
/usr/lib/golang/src/runtime/cgocall.go:128 +0x5b fp=0xc0000e3aa8 sp=0xc0000e3a70 pc=0x46defb
github.com/clearlinux/clr-installer/vendor/github.com/gotk3/gotk3/gtk._Cfunc_gtk_main()
_cgo_gotypes.go:13652 +0x41 fp=0xc0000e3ad8 sp=0xc0000e3aa8 pc=0x7cd161
github.com/clearlinux/clr-installer/vendor/github.com/gotk3/gotk3/gtk.Main(...)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/vendor/github.com/gotk3/gotk3/gtk/gtk.go:943
github.com/clearlinux/clr-installer/gui.(*Gui).Run(0xc000146340, 0xc0000d81e0, 0xc000186020, 0x16, 0x100, 0xc000090de0, 0x17, 0x0, 0x0, 0x0, ...)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/gui/gui.go:97 +0x2b5 fp=0xc0000e3c78 sp=0xc0000e3ad8 pc=0x981025
main.main.func5(0xc0000c5900, 0xc0000d81e0, 0xc000186020, 0x16, 0xc000284830, 0xc000140610, 0xc000172070)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:317 +0x18d fp=0xc0000e3fa8 sp=0xc0000e3c78 pc=0x9e139d
runtime.goexit()
/usr/lib/golang/src/runtime/asm_amd64.s:1337 +0x1 fp=0xc0000e3fb0 sp=0xc0000e3fa8 pc=0x4c3381
created by main.main
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:311 +0xdb0

goroutine 1 [chan receive, 8 minutes]:
main.main()
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:352 +0xe09

goroutine 19 [syscall, 8 minutes]:
os/signal.signal_recv(0x0)
/usr/lib/golang/src/runtime/sigqueue.go:139 +0x9c
os/signal.loop()
/usr/lib/golang/src/os/signal/signal_unix.go:23 +0x22
created by os/signal.init.0
/usr/lib/golang/src/os/signal/signal_unix.go:29 +0x41

goroutine 38 [chan receive, 8 minutes]:
main.main.func6(0xc0001210e0, 0xc0000d81e0, 0xc000172070)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:344 +0x52
created by main.main
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:343 +0xdef

goroutine 44 [runnable]:
bufio.ScanLines(0xc0003c326c, 0x7c, 0xd94, 0xd00, 0x7c, 0x0, 0x0, 0x0, 0x0, 0x0)
/usr/lib/golang/src/bufio/scan.go:345 +0x19b
bufio.(*Scanner).Scan(0xc0001bef18, 0xc00008cc80)
/usr/lib/golang/src/bufio/scan.go:145 +0x580
github.com/clearlinux/clr-installer/cmd.RunAndProcessOutput(0xc17b40, 0xc000094180, 0xc0002c4120, 0xb, 0x12, 0xc0002c4120, 0x9)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/cmd/cmd.go:160 +0x29f
github.com/clearlinux/clr-installer/swupd.(*SoftwareUpdater).VerifyWithBundles(0xc0000a4070, 0xb6a016, 0x6, 0x0, 0x0, 0xc0000b60e0, 0xd, 0xe, 0x0, 0x0)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/swupd/swupd.go:309 +0x56c
github.com/clearlinux/clr-installer/controller.contentInstall(0xc000186020, 0x16, 0xb6a016, 0x6, 0xc0000d81e0, 0x100, 0xc000090de0, 0x17, 0x0, 0x0, ...)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/controller/controller.go:486 +0x2ae
github.com/clearlinux/clr-installer/controller.Install(0xc000186020, 0x16, 0xc0000d81e0, 0x100, 0xc000090de0, 0x17, 0x0, 0x0, 0x0, 0x0, ...)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/controller/controller.go:357 +0x1cc7
github.com/clearlinux/clr-installer/gui/pages.(*InstallPage).ResetChanges.func1(0xc0001d4dc0)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/gui/pages/install.go:175 +0x14a
created by github.com/clearlinux/clr-installer/gui/pages.(*InstallPage).ResetChanges
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/gui/pages/install.go:165 +0xf5
`

@mdhorn
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mdhorn commented Jun 12, 2019 •
edited

From #435

@dch commented 11 hours ago

me also, I ran clr-installer successfully via terminal with sudo. This is a really serious issue as the installer leaves the disk partly partitioned and largely empty of data depending on it actually crashes.

@mdhorn mdhorn mentioned this issue Jun 12, 2019
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@mdhorn
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mdhorn commented Jun 12, 2019

We believe we have a fix for the these SEVG crashes and it should be in a release soon.

@mdhorn
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mdhorn commented Jun 12, 2019

From #437

@shenjoon commented 15 hours ago

The installer crashed during "Downloading Required Manifest"

Running pre-install hooks
Testing connectivity
Writing partition table to: sda
Updating partition table for: sda
Adjusting filesystem configurations
Writing vfat file system to sda1 '/boot'
Writing swap file system to sda2
Writing ext4 file system to sda3 '/'
Writing mount files
Resolving OS versions
Cleaning up download directory
Downloading required manifests
fatal error: unexpected signal during runtime execution
[signal SIGSEGV: segmentation violation code=0x1 addr=0x0 pc=0x0]

runtime stack:
runtime.throw(0xb7c9a4, 0x2a)
/usr/lib/golang/src/runtime/panic.go:617 +0x72
runtime.sigpanic()
/usr/lib/golang/src/runtime/signal_unix.go:374 +0x4a9

goroutine 12 [syscall]:
runtime.cgocall(0x9e9270, 0xc00019fad8, 0xc000283b00)
/usr/lib/golang/src/runtime/cgocall.go:128 +0x5b fp=0xc00019faa8 sp=0xc00019fa70 pc=0x46defb
github.com/clearlinux/clr-installer/vendor/github.com/gotk3/gotk3/gtk._Cfunc_gtk_main()
_cgo_gotypes.go:13652 +0x41 fp=0xc00019fad8 sp=0xc00019faa8 pc=0x7cd161
github.com/clearlinux/clr-installer/vendor/github.com/gotk3/gotk3/gtk.Main(...)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/vendor/github.com/gotk3/gotk3/gtk/gtk.go:943
github.com/clearlinux/clr-installer/gui.(*Gui).Run(0xc0001343e0, 0xc00000c3c0, 0xc000015000, 0x16, 0x100, 0xc000014ee0, 0x17, 0x0, 0x0, 0x0, ...)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/gui/gui.go:97 +0x2b5 fp=0xc00019fc78 sp=0xc00019fad8 pc=0x981025
main.main.func5(0xc0000b9900, 0xc00000c3c0, 0xc000015000, 0x16, 0xc0002629e8, 0xc000130620, 0xc00005c0e0)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:317 +0x18d fp=0xc00019ffa8 sp=0xc00019fc78 pc=0x9e139d
runtime.goexit()
/usr/lib/golang/src/runtime/asm_amd64.s:1337 +0x1 fp=0xc00019ffb0 sp=0xc00019ffa8 pc=0x4c3381
created by main.main
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:311 +0xdb0

goroutine 1 [chan receive]:
main.main()
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:352 +0xe09

goroutine 5 [syscall]:
os/signal.signal_recv(0x0)
/usr/lib/golang/src/runtime/sigqueue.go:139 +0x9c
os/signal.loop()
/usr/lib/golang/src/os/signal/signal_unix.go:23 +0x22
created by os/signal.init.0
/usr/lib/golang/src/os/signal/signal_unix.go:29 +0x41

goroutine 34 [syscall]:
syscall.Syscall6(0xf7, 0x1, 0x539, 0xc0001ea9e8, 0x1000004, 0x0, 0x0, 0xc0001ea9f8, 0x52d073, 0xc000269f80)
/usr/lib/golang/src/syscall/asm_linux_amd64.s:44 +0x5
os.(*Process).blockUntilWaitable(0xc0000171a0, 0xa, 0x0, 0x10)
/usr/lib/golang/src/os/wait_waitid.go:31 +0x98
os.(*Process).wait(0xc0000171a0, 0xb9b870, 0xb9b878, 0xb9b868)
/usr/lib/golang/src/os/exec_unix.go:22 +0x39
os.(*Process).Wait(...)
/usr/lib/golang/src/os/exec.go:125
os/exec.(*Cmd).Wait(0xc000098840, 0x0, 0x0)
/usr/lib/golang/src/os/exec/exec.go:474 +0x61
os/exec.(*Cmd).Run(0xc000098840, 0x0, 0xc0001eac60)
/usr/lib/golang/src/os/exec/exec.go:318 +0x5c
github.com/clearlinux/clr-installer/cmd.run(0x0, 0x0, 0x0, 0x0, 0xc0001ead40, 0xa, 0xa, 0x4d86da, 0x155e3b0)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/cmd/cmd.go:113 +0x460
github.com/clearlinux/clr-installer/cmd.Run(...)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/cmd/cmd.go:124
github.com/clearlinux/clr-installer/network.FetchRemoteConfigFile(0xc00005c1c0, 0x61, 0x0, 0x0, 0x0, 0x0)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/network/network.go:764 +0x122
github.com/clearlinux/clr-installer/network.DownloadInstallerMessage(0xb6e133, 0x10, 0xb728af, 0x18, 0x0, 0x0)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/network/network.go:780 +0x13b
github.com/clearlinux/clr-installer/gui/pages.(*InstallPage).ResetChanges.func1.1()
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/gui/pages/install.go:170 +0x4b
created by github.com/clearlinux/clr-installer/gui/pages.(*InstallPage).ResetChanges.func1
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/gui/pages/install.go:169 +0x75

goroutine 13 [chan receive]:
main.main.func6(0xc0001112c0, 0xc00000c3c0, 0xc00005c0e0)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:344 +0x52
created by main.main
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/clr-installer/main.go:343 +0xdef

goroutine 26 [IO wait]:
internal/poll.runtime_pollWait(0x7f43f4640f08, 0x72, 0xffffffffffffffff)
/usr/lib/golang/src/runtime/netpoll.go:182 +0x56
internal/poll.(*pollDesc).wait(0xc000110078, 0x72, 0xd01, 0xdae, 0xffffffffffffffff)
/usr/lib/golang/src/internal/poll/fd_poll_runtime.go:87 +0x9b
internal/poll.(*pollDesc).waitRead(...)
/usr/lib/golang/src/internal/poll/fd_poll_runtime.go:92
internal/poll.(*FD).Read(0xc000110060, 0xc0003c3252, 0xdae, 0xdae, 0x0, 0x0, 0x0)
/usr/lib/golang/src/internal/poll/fd_unix.go:169 +0x19b
os.(*File).read(...)
/usr/lib/golang/src/os/file_unix.go:263
os.(*File).Read(0xc000370060, 0xc0003c3252, 0xdae, 0xdae, 0x0, 0x0, 0x0)
/usr/lib/golang/src/os/file.go:108 +0x70
bufio.(*Scanner).Scan(0xc0000d2f18, 0xc00001c680)
/usr/lib/golang/src/bufio/scan.go:213 +0xa4
github.com/clearlinux/clr-installer/cmd.RunAndProcessOutput(0xc17b40, 0xc000110000, 0xc000116120, 0xb, 0x12, 0xc000116120, 0x9)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/cmd/cmd.go:160 +0x29f
github.com/clearlinux/clr-installer/swupd.(*SoftwareUpdater).VerifyWithBundles(0xc0000ca000, 0xb6a016, 0x6, 0x0, 0x0, 0xc0000aa000, 0xb, 0xe, 0x0, 0x0)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/swupd/swupd.go:309 +0x56c
github.com/clearlinux/clr-installer/controller.contentInstall(0xc000015000, 0x16, 0xb6a016, 0x6, 0xc00000c3c0, 0x100, 0xc000014ee0, 0x17, 0x0, 0x0, ...)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/controller/controller.go:486 +0x2ae
github.com/clearlinux/clr-installer/controller.Install(0xc000015000, 0x16, 0xc00000c3c0, 0x100, 0xc000014ee0, 0x17, 0x0, 0x0, 0x0, 0x0, ...)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/controller/controller.go:357 +0x1cc7
github.com/clearlinux/clr-installer/gui/pages.(*InstallPage).ResetChanges.func1(0xc000196af0)
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/gui/pages/install.go:175 +0x14a
created by github.com/clearlinux/clr-installer/gui/pages.(*InstallPage).ResetChanges
/builddir/build/BUILD/clr-installer-2.0.6/.gopath/src/github.com/clearlinux/clr-installer/gui/pages/install.go:165 +0xf5

Environment (please complete the following information):

Clear Linux OS Version: [swupd info] 29820
Installer Version [clr-installer -v] 2.0.6
Platform: [hardware infomation] Kabylake NUC

@mdhorn mdhorn mentioned this issue Jun 12, 2019
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@reaganlo reaganlo mentioned this issue Jun 12, 2019
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@mdhorn
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mdhorn commented Jun 19, 2019

Released in 2.0.7

@mdhorn mdhorn closed this as completed Jun 19, 2019
Bug Triage automation moved this from High priority to Closed Jun 19, 2019
@mdhorn mdhorn moved this from In progress to Done in Basic Kanban Board Jun 19, 2019
@mdhorn
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mdhorn commented Jun 19, 2019

Fix now available in Clear Linux* OS 30000

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