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App is not opening #67

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rpawar0703 opened this issue Jun 17, 2020 · 5 comments
Closed

App is not opening #67

rpawar0703 opened this issue Jun 17, 2020 · 5 comments

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@rpawar0703
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I'm using app version 2.7.9
When I updated to version 2.8.1 and tried to open the app, app didn't opened. I even tried to open it as administrator.
I'm using Windows 10 Build 19645.mn_release.200605-1502. It's an insider edition.

@atrashler
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try to do the following: https://clipto.pro/l/f91nrrark2saJahaA
But it will remove all local cache on the Desktop.

And to understand the problem, could you tell if you have any software that could clean/remove temporary data of other apps?

@rpawar0703
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Still, not opening.
I don't use any software to clean/remove temporary data.

@atrashler
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  1. Does it write you any error on screen?
  2. Does it display an icon in a taskbar?
  3. Have you tried to re-install the app?
  4. Does the installation process complete successfully?

@atrashler
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atrashler commented Jun 17, 2020

Probably the issue is because of this:) - electron/electron#24039

Will update the build in 1-2 days (working on some security update so need some time). Anyway you could use the previous version until I publish the new one. Thanks for letting me know.

@rpawar0703
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  1. No error screen.
  2. No taskbar icon.
  3. Re-installed app many times.
  4. Installation process completed successfully.

Using version 2.7.9 unit next update. Working fine.

Thanks for quick replies.

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