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freshdesk.html
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freshdesk.html
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<!doctype html>
<!--[if lt IE 7]>
<html class="no-js lt-ie9 lt-ie8 lt-ie7" lang=""> <![endif]-->
<!--[if IE 7]>
<html class="no-js lt-ie9 lt-ie8" lang=""> <![endif]-->
<!--[if IE 8]>
<html class="no-js lt-ie9" lang=""> <![endif]-->
<!--[if gt IE 8]><!-->
<html class="no-js" lang="">
<!--<![endif]-->
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
<title>Tracker | Freshdesk</title>
<meta name="description" content="Tracker profile of Freshdesk. Reach, domains it operates under, tracking technology, web presence by type of site and more.">
<meta name="viewport" content="width=device-width, initial-scale=1">
<meta name="referrer" content="same-origin">
<!-- OG params for sharable content -->
<meta property="og:title" content="Tracker | Freshdesk">
<meta property="og:type" content="website">
<meta property="og:url" content="https://whotracks.me/trackers/freshdesk.html">
<meta property="og:description" content="Tracker profile of Freshdesk. Reach, domains it operates under, tracking technology, web presence by type of site and more.">
<!-- Stylesheets -->
<link rel="icon" href="../static/img/favicon-2.ico">
<link rel="stylesheet" href="../static/css/bootstrap.min.css">
<link rel="stylesheet" href="../static/font-awesome-4.7.0/css/font-awesome.min.css">
<link rel="stylesheet" href="../static/css/custom.css">
<link rel="alternate" type="application/rss+xml" title="WhoTracks.Me Blog" href="https://whotracks.me/blog/feed.xml" />
<!--add this block to templates that need extra styling-->
<link rel="stylesheet" href="../static/css/trackers/profile.css">
<!-- jQuery -->
<script src="../static/js/jquery.min.js"></script>
<!-- Plotly JS -->
<script src="../static/js/plotly-v1.29.3.min.js"></script>
<!-- For relative path resolution -->
<script>
var pathToRoot = ".."
</script>
</head>
<body>
<nav class="navbar navbar-blue" role="navigation">
<div class="container">
<div class="row">
<div class="col-md-2">
<div class="navbar-header">
<button type="button" class="navbar-toggle" data-toggle="collapse" data-target="#myNavbar">
<span class="icon-bar"></span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
</button>
<a class="navbar-brand" href="..">
<img class="logo" alt="Who Tracks Me" src="../static/img/logo-white.svg">
</a>
</div>
</div>
<div class="col-md-10 col-sm-0">
<!--Collapsed under menu in mobile-->
<div class="collapse navbar-collapse" id="myNavbar">
<ul id="imaginary_container">
<div class="input-group stylish-input-group">
<input id="search-bar" class="form-control" type="text" placeholder="Search website or tracker">
</div>
</ul>
<!--Site links-->
<ul class="nav navbar-nav navbar-right">
<li class="active" >
<a class="nav-button" href="../trackers.html">TRACKERS</a>
</li>
<li >
<a class="nav-button" href="../websites.html">WEBSITES</a>
</li>
<li >
<a class="nav-button" href="../blog.html">BLOG</a>
</li>
<li >
<a class="nav-button" href="../explorer.html">EXPLORER</a>
</li>
</ul>
</div>
</div>
</div>
</div>
</nav>
<div class="breadcrumb-bar">
<div class="container">
<ul class="breadcrumb">
<li><a href="/">Home</a></li>
<li><a href="/trackers.html">Trackers</a></li>
<li>Freshdesk</li>
</ul>
</div>
</div>
<script type="text/javascript">
$(document).ready(function() {
var operates_under_selector = '#operates-under p',
$operates_under_list = $(operates_under_selector),
operates_list_size = $operates_under_list.length,
items_to_show = 2,
$expand = $('.operates-expand'),
$collapse = $('.operates-collapse');
$(operates_under_selector + ':lt(' +items_to_show+')').show();
$expand.click(function(e) {
items_to_show = operates_list_size;
$(operates_under_selector + ':lt('+items_to_show+')').show();
if(items_to_show === operates_list_size) {
$collapse.removeClass('hidden');
$expand.addClass('hidden');
}
});
$collapse.click(function() {
$(this).addClass('hidden');
$expand.removeClass('hidden');
$operates_under_list.not(':lt(2)').hide();
});
});
</script>
<div id="tracker-page" class="overview-page">
<div id="overview-header">
<div class="container">
<div class="row overview-info inverse">
<div class="col-md-6 col-sm-6">
<h1>Freshdesk</h1>
<p class="header">Owned by Freshdesk</p>
<p id="domain">
<a target="_blank" rel="noreferrer" href="http://www.freshdesk.com">http://www.freshdesk.com</a>
</p>
</div>
<div class="col-md-6 col-sm-6">
<div class="overview-info-right">
<div class="row">
<div class="col-md-6 col-sm-6">
<p class="header">TRACKER RANK</p>
<p class="tracker-rank">
<span class="emphasis">811</span>
/1141
</p>
<p class="description">Relatively prevalent</p>
</div>
<div class="col-md-6 col-sm-6">
<p class="header">OPERATES UNDER</p>
<div id="operates-under">
<p>
<a class="profile-label"
target="_blank"
rel="noreferrer"
href="//d36mpcpuzc4ztk.cloudfront.net"> d36mpcpuzc4ztk.cloudfront.net
</a>
</p>
<p>
<a class="profile-label"
target="_blank"
rel="noreferrer"
href="//freshdesk.com"> freshdesk.com
</a>
</p>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="overview-header-box">
<div class="row">
<!-- LEFT COLUMN -->
<div class="col-md-6 col-sm-6">
<h3>TRACKER REACH</h3>
<div class="trend">
<img class="trackers-icon" src="../static/img/page.svg">
<span class="percentage">
0.03%
<span class="graph"><div id="99e8e762-a45b-4f35-85d0-d4f8c82e5f50" style="height: 100px; width: 153px;" class="plotly-graph-div"></div><script type="text/javascript">window.PLOTLYENV=window.PLOTLYENV || {};window.PLOTLYENV.BASE_URL="https://plot.ly";Plotly.newPlot("99e8e762-a45b-4f35-85d0-d4f8c82e5f50", [{"hoverinfo": "text", "line": {"color": "#A069AB", "dash": "solid", "width": 3}, "marker": {"size": 10}, "mode": "lines", "opacity": 1, "text": ["0.04% on Apr 18", "0.05% on May 18", "0.04% on Jun 18", "0.04% on Jul 18", "0.04% on Aug 18", "0.05% on Sep 18", "0.05% on Oct 18", "0.04% on Nov 18", "0.03% on Dec 18", "0.03% on Jan 19", "0.04% on Feb 19", "0.04% on Mar 19", "0.03% on Apr 19"], "x": ["2018-04-01", "2018-05-01", "2018-06-01", "2018-07-01", "2018-08-01", "2018-09-01", "2018-10-01", "2018-11-01", "2018-12-01", "2019-01-01", "2019-02-01", "2019-03-01", "2019-04-01"], "y": [0.03861697378078077, 0.04913103301216201, 0.03976596516520951, 0.040070410013126875, 0.03564331388940321, 0.04808830610836508, 0.04662043065544597, 0.04318167339095125, 0.031932916334542365, 0.03228558480259025, 0.03628619869761261, 0.0413302188860888, 0.033100177711341695], "type": "scatter", "uid": "d074d6b4-7650-11e9-971a-42010a1402a7"}, {"hoverinfo": "text", "line": {"color": "#A069AB", "dash": "solid", "width": 3}, "marker": {"size": 10}, "mode": "markers", "opacity": 1, "text": ["0.03% on Apr 19"], "x": ["2019-04-01"], "y": [0.033100177711341695], "type": "scatter", "uid": "d074da56-7650-11e9-971a-42010a1402a7"}], {"height": 100, "hoverlabel": {"bgcolor": "#1A1A25", "bordercolor": "rgba(0,0, 0, 0)", "font": {"color": "#BFCBD6", "family": "monospace", "size": 13}}, "margin": {"b": 40, "l": 10, "pad": 5, "r": 10, "t": 30}, "showlegend": false, "width": 153, "xaxis": {"autorange": true, "hoverformat": "%b %y", "showgrid": false, "showline": false, "showticklabels": false, "ticks": "", "zeroline": false}, "yaxis": {"range": [0.02873962470108813, 0.051587584662770115], "showgrid": false, "showline": false, "showticklabels": false, "ticks": "", "zeroline": false}}, {"showLink": false, "linkText": "Export to plot.ly", "displayModeBar": false})</script></span>
</span>
<p class="description">of web traffic is tracked by Freshdesk</p>
</div>
<div class="trend">
<img class="trackers-icon" src="../static/img/domain.svg">
<span class="percentage">
20
<span class="graph"><div id="b08b1824-0944-4b61-b806-1d04c7ee4571" style="height: 100px; width: 153px;" class="plotly-graph-div"></div><script type="text/javascript">window.PLOTLYENV=window.PLOTLYENV || {};window.PLOTLYENV.BASE_URL="https://plot.ly";Plotly.newPlot("b08b1824-0944-4b61-b806-1d04c7ee4571", [{"hoverinfo": "text", "line": {"color": "#A069AB", "dash": "solid", "width": 3}, "marker": {"size": 10}, "mode": "lines", "opacity": 1, "text": ["25.00% on Sep 18", "21.00% on Oct 18", "18.00% on Nov 18", "16.00% on Dec 18", "21.00% on Jan 19", "22.00% on Feb 19", "20.00% on Mar 19", "20.00% on Apr 19"], "x": ["2018-09-01", "2018-10-01", "2018-11-01", "2018-12-01", "2019-01-01", "2019-02-01", "2019-03-01", "2019-04-01"], "y": [25, 21, 18, 16, 21, 22, 20, 20], "type": "scatter", "uid": "d0aad11a-7650-11e9-971a-42010a1402a7"}, {"hoverinfo": "text", "line": {"color": "#A069AB", "dash": "solid", "width": 3}, "marker": {"size": 10}, "mode": "markers", "opacity": 1, "text": ["20.00% on Apr 19"], "x": ["2019-04-01"], "y": [20], "type": "scatter", "uid": "d0aad49e-7650-11e9-971a-42010a1402a7"}], {"height": 100, "hoverlabel": {"bgcolor": "#1A1A25", "bordercolor": "rgba(0,0, 0, 0)", "font": {"color": "#BFCBD6", "family": "monospace", "size": 13}}, "margin": {"b": 40, "l": 10, "pad": 5, "r": 10, "t": 30}, "showlegend": false, "width": 153, "xaxis": {"autorange": true, "hoverformat": "%b %y", "showgrid": false, "showline": false, "showticklabels": false, "ticks": "", "zeroline": false}, "yaxis": {"range": [14.4, 26.25], "showgrid": false, "showline": false, "showticklabels": false, "ticks": "", "zeroline": false}}, {"showLink": false, "linkText": "Export to plot.ly", "displayModeBar": false})</script></span>
</span>
<p class="description">of the top 10,000 sites seen loading the Freshdesk tracker</p>
</div>
<p class="subtitle">
Data from April 2018 to April 2019.
</p>
</div>
<!-- Right COLUMN -->
<div class="col-md-6 col-sm-6">
<h3>SEEN ON THESE TYPES OF WEBSITES</h3>
<div class="clearfix">
<span class="progress-presence">85% </span>
<div class="progress">
<div class="progress-bar" role="progressbar" aria-valuenow="107.14285714285714" aria-valuemin="0" aria-valuemax="100" style="width: 107.14285714285714%">
Business
</div>
</div>
</div>
<div class="clearfix">
<span class="progress-presence">14% </span>
<div class="progress">
<div class="progress-bar" role="progressbar" aria-valuenow="17.857142857142858" aria-valuemin="0" aria-valuemax="100" style="width: 17.857142857142858%">
E-Commerce
</div>
</div>
</div>
<h3>TRACKING TYPE</h3>
<div class="row tracking-methods">
<div class="col-md-8" >
<img src="../static/img/cookies.svg">
<p class="tracking-method">
<span class="highlight">COOKIES</span> are files placed by the website, stored in the browser
that is used to identify you to the website. <div>
<a class="learn-more" href="../blog/cookies.html">
Learn more
<i class="fa fa-angle-right" aria-hidden="true"></i>
</a>
</div>
</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div id="similar-trackers">
<div class="container">
<div class="row">
<div class="col-md-6 col-sm-6 col-xs-12">
<div class="row tracker-category">
<div class="col-md-11">
<h4>TRACKER CATEGORY</h4>
<span class="cat-item">
<i class="fa fa-circle" style="color: #FCC156" aria-hidden="true"></i>
Customer Interaction
</span>
<p class="tracker-desc">Includes chat, email messaging, customer support, and other interaction tools.</p>
<p>
<i class="fa fa-info-circle"></i>
<a href="../blog/tracker_categories.html">Learn about our tracker categories</a>
</p>
<p>
<i class="fa fa-info-circle"></i>
<a href="../blog/what_is_a_tracker.html">What is a tracker?</a>
</p>
</div>
</div>
</div>
<div class="col-md-6 col-sm-6 col-xs-12">
<h4>SIMILAR TRACKERS</h4>
<ul>
<li>
<a href="../trackers/amazon_payments.html" class="entity-name">
Amazon Payments
</a>
<span>
Amazon
</span>
</li>
<li>
<a href="../trackers/paypal.html" class="entity-name">
PayPal
</a>
<span>
eBay
</span>
</li>
<li>
<a href="../trackers/usabilla.html" class="entity-name">
Usabilla
</a>
<span>
Usabilla
</span>
</li>
<li>
<a href="../trackers/github.html" class="entity-name">
GitHub
</a>
<span>
GitHub, Inc.
</span>
</li>
</ul>
</div>
</div>
</div>
</div>
<section id="tag-cloud">
<div class="container">
<div class="row">
<h2 class="title">Presence on top sites</h2>
<script src="../static/js/d3.min.js"></script>
<script src="../static/js/d3.layout.cloud.js"></script>
<script>
function sanitiseCategory(cat) {
return cat.replace(/\s/g, '_').toLowerCase();
}
function drawTagCloud(cat, siteList) {
var container = document.getElementById('tag_cloud_container');
var width = Math.max(container.offsetWidth, 300);
var height = Math.max(container.offsetHeight - 5, 400);
var containerSvg = document.getElementById('tag_cloud');
containerSvg.setAttribute('width', width);
containerSvg.setAttribute('height', height);
var sites = JSON.parse(siteList);
var minSize = 20;
var maxSize = 100;
var scaleFactor = (maxSize - minSize) / 0.3;
var layout = d3.layout.cloud()
.size([width, height])
.words(sites.map(function (d) {
return {
text: d.site.replace('www.', ''),
size: Math.min(maxSize, minSize + d.frequency * scaleFactor),
rotate: 0,
opacity: 0.5 + (d.site_freq || 0. * 0.7),
colour: d.site_cat,
href: d.url,
category: d.category,
};
}))
.padding(3)
.rotate(function (d) { return 0 })
.font("Impact")
.fontSize(function (d) { return d.size; })
.on("end", draw);
layout.start();
function draw(words) {
d3.select('#tag_cloud')
.append("g")
.attr("transform", "translate(" + layout.size()[0] / 2 + "," + layout.size()[1] / 2 + ")")
.selectAll("text")
.data(words)
.enter().append("text")
.style("font-size", function (d) { return d.size + "px"; })
.style("font-family", "Helvetica")
.style("fill", function (d) { return d.colour })
.attr("class", function (d) { return "category-" + sanitiseCategory(d.category) })
.attr("opacity", function (d) { return d.opacity })
.attr("text-anchor", "middle")
.attr("transform", function (d) {
return "translate(" + [d.x, d.y] + ")rotate(" + d.rotate + ")";
})
.insert('a')
.attr("href", function (d) { return d.href })
.text(function (d) { return d.text; });
}
}
var activeCategories = [];
function toggleTagCloudCategory(cat) {
if (cat === "all") {
// unselect buttons
activeCategories.forEach(function(otherCat) {
document.getElementById('button-' + otherCat).classList.remove('active');
});
document.getElementById('button-all').classList.add('active');
// make everything visible
d3.selectAll("#tag_cloud text").style("visibility", "visible");
activeCategories = [];
} else {
document.getElementById('button-all').classList.remove('active');
document.getElementById('button-' + cat).classList.add('active');
if (activeCategories.length === 0) {
// hide everything
d3.selectAll("#tag_cloud text").style("visibility", "hidden");
}
// make just elements from specified categories visible
d3.selectAll("#tag_cloud text.category-" + sanitiseCategory(cat)).style("visibility", "visible");
activeCategories.push(cat);
}
}
</script>
<ul class="nav nav-tabs">
<li class="active" id="button-all">
<a href="#all" onclick="toggleTagCloudCategory('all')">Show all</a>
</li>
<li id="button-Business">
<a href="#Business" onclick="toggleTagCloudCategory('Business')">Business</a>
</li>
<li id="button-E-Commerce">
<a href="#E-Commerce" onclick="toggleTagCloudCategory('E-Commerce')">E-commerce</a>
</li>
</ul>
<div class="tab-content">
<div id="tag_cloud_container" class="tab-pane fade in active">
<svg id="tag_cloud" height=400></svg>
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