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Backup fails with "Limit Exceeded" #19

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MiKluge opened this issue Nov 14, 2023 · 4 comments
Closed

Backup fails with "Limit Exceeded" #19

MiKluge opened this issue Nov 14, 2023 · 4 comments
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documentation Improvements or additions to documentation done The issue has been released

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@MiKluge
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MiKluge commented Nov 14, 2023

Describe the bug
Whenever I try to back-up my GitHub-Repo I get a "Limit exceeded" error-message

To Reproduce
Steps to reproduce the behavior:

  1. Setup a backup for a Github-Repo
  2. Trigger the backup
  3. Wait for the error-message

Expected behavior
The backup succeeds without an error

Screenshots
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@arxange1
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Dear @MiKluge,
It is because the ZIP archive size is more than 100MB, which is the size limit for the "Free Plan". Please consider switching to "Per 10 repo" plan or decrease the total size of the repository.

Best regards,
Victor, Cloudback Team

@MiKluge
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MiKluge commented Nov 14, 2023

Hello Victor,
thank you so much for the quick and helpful reply! I was already thinking that there might be a total size limit, but I wasn't able to find any information in the documentation.
Greetings,
Michael

@MiKluge MiKluge closed this as completed Nov 14, 2023
@MiKluge
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MiKluge commented Nov 14, 2023

I am stupid - I just saw the size-limit in the "plan description" at the Github-Marketplace....
Sorry for the inconvenience!

@arxange1
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I see, documentation issue indeed. The only place it is mentioned is the GitHub Marketplace. We will update the documentation on the website.

@arxange1 arxange1 added the documentation Improvements or additions to documentation label Nov 14, 2023
@arxange1 arxange1 self-assigned this Nov 14, 2023
@arxange1 arxange1 added the done The issue has been released label Nov 22, 2023
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