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Email not being sent! #183

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eeeschwartz opened this issue May 20, 2015 · 5 comments
Closed

Email not being sent! #183

eeeschwartz opened this issue May 20, 2015 · 5 comments

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@eeeschwartz
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I hadn't been receiving the weekly digests so I dove into the email to see wat wuz up.

Upon signing up for a new topic I did not receive an email confirmation. The following suspicious message appeared in the logs, originating from sendgrid I reckon:

"535 Authentication failed: Bad username / password", "error_class"=>"Net::SMTPAuthenticationError"

Perhaps it has something to do with a recent sendgrid upgrade.

screenshot 2015-05-20 19 47 02

@bigfleet
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facepalm

Since Code for America is in charge of the billing for this app (and hence, manager of the add ons) I will locate and extinguish this flame this afternoon.

@bigfleet
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I was able to fix this on my own. The app doesn't use Heroku's Sendgrid variables directly, so when they updated those values, email broke. I updated the config, and have received an email that the app sent. Service should be restored.

Also, I need to subscribe to something via email myself to make sure I can serve canary duty myself in the future.

@migurski
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For a useful canary, can I recommend adding a status endpoint for Engine Light?

Have it attempt to connect to the SMTP server to verify its existence.

@eeeschwartz
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@bigfleet thanks for sorting out the issue!

@bigfleet
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Can you refile that, Mike?

Cheers,

Jim

On May 21, 2015, at 1:13 PM, migurski notifications@github.com wrote:

For a useful canary, can I recommend adding a status endpoint for Engine Light?


Reply to this email directly or view it on GitHub.

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3 participants