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Set assignee user on Remedy Work Item creation #59

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dchenier opened this issue Jan 31, 2018 · 1 comment
Open

Set assignee user on Remedy Work Item creation #59

dchenier opened this issue Jan 31, 2018 · 1 comment

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@dchenier
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See email from Feng Wed, Jan 31, 2018 at 10:22 AM
@dchenier
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ns0:ASLOGIDfirlas<.ns0:ASLOGID> is an example of the user "First Last" being assigned to the ticket.
Once we detect changes in Remedy we should look up the user in AD or the people server to inform Octavia who it is assigned to.

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@dchenier