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Unhandled exception: page fault on read access to 0x01382a4c in 32-bit code #19

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FriedCurmudgeon opened this issue Dec 15, 2017 · 6 comments

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@FriedCurmudgeon
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I'm getting an error at about 14% of the Adobe CC installer. Here is the backtrace:
backtrace.txt

I have done fix for install error at 3% for ubuntu, and the POL_wine fix, because I encountered both these errors the first couple of tries.

@corbindavenport
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A brand new version of the install script has been published, can you check if the new update fixes your problem? https://github.com/corbindavenport/creative-cloud-linux/blob/master/README.md

@webian
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webian commented Mar 3, 2018

Same problem here, tried today with latest script.
Here is my backtrace: backtrace.txt

@webian
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webian commented Mar 3, 2018

Just an update: I tried the classic script and now "Adobe Application Manager" is installed and it opens but when I click on "Try" for Photoshop CC it gives me error "Installation Failed: Download error. Press Retry to try again or contact customer support. (404)".
Hitting "Retry" produces the same error.

Instead, I tried Illustrator CC (2015) and it's downloading it.

@davidhiendl
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I've experienced the same issue on Ubuntu and currently worked around this issue by installation an older version (17.0.2) which seems to work fine. Just the newer 19.x versions are having problems.

@mikeseese
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Also was receiving this issue installing Photoshop. Here is the backtrace:
https://gist.github.com/seesemichaelj/e7c48ad9e3ae2d5f06e159431b2ccc09

@mikeseese
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Thanks @davidhiendl! That also worked for me

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5 participants