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Unable to connect to the Nano node, your balances may be inaccurate! #51

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owlfarm1 opened this issue Jun 21, 2018 · 6 comments
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@owlfarm1
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Hello,
Using the ledger nano s with nanovault. Everything seems fine except I get an error message at the bottom stating:
' Unable to connect to the Nano node, your balances may be inaccurate!' -- how do I sort out this issue?
Thank you - Cheers.

@cronoh
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cronoh commented Jun 22, 2018

@owlfarm1 Does this issue persist for you if you refresh the page? That error shows up when it cannot make a connection to our cloud Nodes, but we haven't been having any outages lately. Let me know if it is still happening, thanks!

@ninjavz
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ninjavz commented Jul 25, 2018

I am having the same problem but without Ledger. Using Nanovault Appimage on Ubuntu. It says: "attemting to connecto to nano node" forever (circle spinning).

@nicStuff
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nicStuff commented Jul 25, 2018

@cronoh Yes it persists: after refreshing the page, I reconnect to the ledger nano s, then after a bit the message appears. It's odd because sometimes nanovault did show me the pending deposits (and then the approval didn't work, but that's another issue).

@CharlieL83
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@cronoh Hi and same problem here .. and I also have the same problem with pending deposits and not showing my balance
Unable to connect to the Nano node, your balances may be inaccurate!
connecting with chrome and ledger nano s
Thanks!

@nicStuff
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@cronoh Now all worked flawlessly (seeing pending deposit, confirming it, sending nano): it looks like it was a temporary issue.

@cronoh cronoh closed this as completed Sep 15, 2018
@spinningdolphins
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I'm trying to resolve this issue where it says Unable to connect to the Nano node, your balances may be inaccurate! Not sure what to do, I've tried connecting with Chrome and Ledger Nano S and Brave and Ledger Nano S and turning off the ad blocker like it recommended. Hopefully, this is a temporary issue but if anyone knows something more I'd greatly appreciated your ideas. Thank you!

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6 participants