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No sync from iOS to OSX (with iCloud Drive) #171

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suxus-zz opened this issue Mar 9, 2016 · 11 comments
Closed

No sync from iOS to OSX (with iCloud Drive) #171

suxus-zz opened this issue Mar 9, 2016 · 11 comments
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state:confirmed We are able to reproduce the reported behavior type:bug Something isn't working
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@suxus-zz
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suxus-zz commented Mar 9, 2016

Hello

I have 4 files in my security space (Tresor) on my iPhone. When i delete one og this, it will be delete on the iPhone, but not in the space on the OSX (10.11.3).

It only sync OSX to iOS but not from iOS to OSX.

regards
Steve

@tobihagemann
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Hi Steve, just a quick question, which cloud storage service are you using? -Tobias

@suxus-zz
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suxus-zz commented Mar 9, 2016

I use iCloud Drive

@tobihagemann
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Unfortunately some users are experiencing issues with iCloud Drive at the moment. Maybe this also applies to you. For your information: Even if the interaction with iCloud Drive on Cryptomator for iOS seems to be "instant" (e.g. you don't see any upload progress) doesn't mean that the synchronization is "instant". The synchronization happens in the background and there is no visual feedback in the iOS app yet. We're going to fix that with an update.

But can you at least open/unlock the vault (Tresor) on both iOS and OS X?

@suxus-zz
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Yes ican open/unlock the vault and i can open files like pdf, docx, xlsx, jpg.

Greeting

@suxus-zz suxus-zz changed the title No sync from iOS to OSX No sync from iOS to OSX (with iCloud Drive) Mar 10, 2016
@tobihagemann
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I believe I could reproduce the issue. Deleting a file in the iOS app doesn't seem to sync with iCloud Drive. We'll investigate this, thanks for reporting this issue!!

@suxus-zz
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Great and by the way, it's a grat app.

@kanak67
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kanak67 commented Mar 10, 2016

Thanks for a great product! Similar issue here Vaults created on iPhone and or iPad are visible on both in a iCloud drive app created folder called Cryptomator (open this folder and vaults are visible) and this folder is not visible on Macbook iCloud drive in finder or on iCloud.com either. But on Macbook running latest OS when you create a vault it will show in iCloud not in the above folder but just as a file Documents.cryptomator which cannot be opened or seen on either the iPhone or iPad.

@sunfl0wer
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Same issue here. I couldn't see a vault created with OSX in iOS and vice versa. For me the solution was to wait ~12 hours. After that the vault appeared on both sides. So I think it's more an iCloud issue than a Cryptomator issue.

@kanak67
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kanak67 commented Mar 12, 2016

Thanks sunfl0wer, it seems mine showed around 24 hours later but it did show up. Strange though I tried creating other items on all devices and they showed up within a minute. I guess patience is the answer.

@tobihagemann tobihagemann added type:bug Something isn't working os:ios state:confirmed We are able to reproduce the reported behavior labels Mar 25, 2016
@tobihagemann tobihagemann self-assigned this Mar 25, 2016
@overheadhunter overheadhunter added this to the 1.0.3 milestone Mar 25, 2016
@overheadhunter
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We're going to release a patch shortly. Former .cryptomator bundles will be migrated to normal directories, which can be synchronized on a file-per-file basis. This should speed up synchronization. However we need to wait for Apple to review the changed iOS app, so both (desktop and iOS app) are compatible.

@tobihagemann
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Cryptomator for iOS update (1.0.1) is on its way, it should be just a matter of hours now.

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