Cryptomator iOS app is not working with pCloud

[kyaw-sint]

Please agree to the following

• I have searched existing issues for duplicates
• I agree to follow this project's Code of Conduct

Summary

Cryptomator iOS App is not working with pCloud

System Setup

• iOS: iOS 17.1.2 (21B101)
• Cryptomator: Version 2.4.9 (1094)
  I was trying to setup Cryptomator in iPhone and realized I cannot list pCloud directories. pCloud account is signed in successfully but can't create or open existing vault. Please refer to attached for screenshots and error log. Kindly help to resolve on this. Really appreciate. Thanks.

Cloud Type

pCloud

Steps to Reproduce

1. Open existing vault
2. Choose pCloud
3. Sign in and grant permission
4. Open existing vault screen is showed
5. Spinning on step 4 screen for a while and error came out.

Expected Behavior

Show pCloud root folder listing.

Actual Behavior

Currently, it showed below error message.

Error
The operation couldn't be completed.
(CloudSDKSwift.CallError
error 6.)

Reproducibility

Always

Relevant Log Output

2023/12/07 03:42:50:873  Error: clientError(Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={_kCFStreamErrorCodeKey=-2102, NSUnderlyingError=0x282d54240 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <D68B1654-49A9-43B5-B30B-0C4792190CC0>.<1>, _NSURLErrorRelatedURLSessionTaskErrorKey=(
    "LocalDataTask <D68B1654-49A9-43B5-B30B-0C4792190CC0>.<1>"
), NSLocalizedDescription=The request timed out., NSErrorFailingURLStringKey=https://eapi71.pcloud.com/userinfo, NSErrorFailingURLKey=https://eapi71.pcloud.com/userinfo, _kCFStreamErrorDomainKey=4})
2023/12/07 03:42:50:880  Error: clientError(Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo={_kCFStreamErrorCodeKey=-2102, NSUnderlyingError=0x282d50450 {Error Domain=kCFErrorDomainCFNetwork Code=-1001 "(null)" UserInfo={_kCFStreamErrorCodeKey=-2102, _kCFStreamErrorDomainKey=4}}, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <66BCFD38-9799-4204-9DBB-E233C023346E>.<1>, _NSURLErrorRelatedURLSessionTaskErrorKey=(
    "LocalDataTask <66BCFD38-9799-4204-9DBB-E233C023346E>.<1>"
), NSLocalizedDescription=The request timed out., NSErrorFailingURLStringKey=https://eapi71.pcloud.com/listfolder, NSErrorFailingURLKey=https://eapi71.pcloud.com/listfolder, _kCFStreamErrorDomainKey=4})

Anything else?

No response

[SailReal]

Thank you for reporting this. The Android app is also affected.
We have just created pCloud/pcloud-sdk-java#43 to report this to pCloud.

[kyaw-sint]

Thank you for the prompt action. It appears that pCloud has resolved the issue on their end. However, they haven’t provided any response in the issue you created in GitHub. I just tried to relogin, and I can now see the folder listing. I really appreciate your assistance.