-
Notifications
You must be signed in to change notification settings - Fork 11
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Errors when trying to identify user on iOS #191
Comments
Hey @SYoder1, thank you for reaching out. Can you please give me details, how does the SDK initialization looks like? |
Hey @Shahroz16! I actually delete the whole SDK (JS and native code) and re-added it followed the SDK installation guide to the letter. And after that it still didn't work, and I was seeing the same error. After doing a lot more playing around, the ID I am using is from auth0, so the ID look something like |
Hey @SYoder1, we have managed to replicate the issue and will be rolling out a fix soon. Thank you for your patience. |
SDK version: 3.1.8
Are logs available? Yes
Describe the issue
I am trying to setup the customer io sdk for the first time, and was able to get Android working, but on iOS when ever I call
CustomerIO.identify(userId);
the device token never shows up under the user devices. When I look into the logs I see the errors above.Screenshots
Additional context
The text was updated successfully, but these errors were encountered: