Videos not viewable on Cypress Dashboard when videoCompression is set to 0

[liambutler]

Current behavior

I imagine that this is related to this issue

I've been trying to debug video frame skip issues when running Cypress via GitHub Actions (issue here). One thing that was suggested to me was to set the videoCompression to 0 in cypress.config.ts.

According to the GitHub Action's execution log, the upload was successful:

However, when looking at this run on the dashboard, the video is not watchable:

And there is this error in the console:

Desired behavior

No response

Test code to reproduce

Relevant config items:

{
  videoCompression: 0,
  viewportHeight: 800,
  viewportWidth: 1250,
}

Cypress Version

10.11.0

Node version

v16.18.0

Operating System

ubuntu-20.04

Debug Logs

I can email the run log if required, but would rather not share on here

Other

No response

[liambutler]

Same issue when videoCompression is set to false:

[ryanthemanuel]

Hi @liambutler. Thank you for logging this. I am unable to recreate it with my own test projects. When you see the issue is the video corrupt locally? Or just on the dashboard?

[liambutler]

Hi @ryanthemanuel, thanks for getting back to me

When you see the issue is the video corrupt locally? Or just on the dashboard?

Both, unfortunately! You can see other folks encountering the problem in this issue

Some more info about my setup:

Local machine:
M1 MacBook Pro
Quicktime as default video player (this is important as the uncompressed videos are playable when using VLC)

CI:
GitHub Actions default runner

Here's a run where you can see that the dashboard is unable to play the uncompressed recordings

Hope that helps. Let me know if you need any more info

[ryanthemanuel]

Aha. Thanks for the additional information @liambutler. I was able to reproduce this. Key differences from when I tried before:

• videoCompression = 0 in the config
• Using quicktime to try and open the file locally
• Using safari to try and load the file in the dashboard (it seems to work in chrome but not safari).

I will go ahead and route this to the e2e team.

[cypress-bot]

Released in 12.11.0.

This comment thread has been locked. If you are still experiencing this issue after upgrading to
Cypress v12.11.0, please open a new issue.