Cannot install cypress on Ubuntu 22.04

[nicfv]

Current behavior

Hello! There is something strange going on with the installation, whenever I run npm install or npm i, I get this error (with verbose option.) It does not create package-lock.json nor node_modules and of course, nothing is actually installed. Here's where the error actually starts:

1002 verbose stack Error: command failed
1002 verbose stack     at ChildProcess.<anonymous> (/usr/local/lib/node_modules/npm/node_modules/@npmcli/promise-spawn/lib/index.js:53:27)
1002 verbose stack     at ChildProcess.emit (node:events:518:28)
1002 verbose stack     at maybeClose (node:internal/child_process:1105:16)
1002 verbose stack     at ChildProcess._handle.onexit (node:internal/child_process:305:5)
1003 verbose pkgid cypress@13.6.4
1004 verbose cwd /home/nic/Desktop/grafana-v10.3.3/data/plugins/test-npm
1005 verbose Linux 6.5.0-17-generic
1006 verbose node v20.11.1
1007 verbose npm  v10.4.0
1008 error code 1
1009 error path /home/nic/Desktop/grafana-v10.3.3/data/plugins/test-npm/node_modules/cypress
1010 error command failed
1011 error command sh -c node index.js --exec install
1012 verbose exit 1

This is with an absolutely clean directory with only a package.json file created by npm init -y. I've also tried installing other versions of cypress, but with similar results. I have no idea what the issue may be- please help!

Desired behavior

I expect to be able to install this dependency with no errors.

Test code to reproduce

npm init -y
npm install --verbose cypress@13.6.4

Cypress Version

Any (I've tried many versions including latest)

Node version

Node 20.11.1, NPM 10.4.0

Operating System

Ubuntu 22.04

Debug Logs

N/A

Other

See the installation log here: log.log

[nicfv]

These issues may be related:

• Error during installation #28862
• postinstall script in 12.17.2 broken #27384

[MikeMcC399]

@nicfv

Your installation is failing in the postinstall phase. Try the following to get debug information for this phase as well.

npm install cypress --save-dev --ignore-scripts --verbose
export DEBUG=cypress:*
npx cypress install

[MikeMcC399]

@nicfv
Did you make progress here?

[jennifer-shehane]

Closing as stale.

[lucasazevedo01]

I also need help, I can install Cypress on Ubuntu 22.04 LTS but it simply stops responding and consequently crashes and displays the following error

The Test Runner unexpectedly exited via a close event with signal SIGKILL

Please search Cypress documentation for possible solutions:

https://on.cypress.io

Check if there is a GitHub issue describing this crash:

https://github.com/cypress-io/cypress/issues

Consider opening a new issue.

---

Platform: linux-x64 (Ubuntu - 22.04)
Cypress Version: 13.7.0