Crash at start since last windows big update

[Pgsuarez]

[Cyrillev91]

I'm currently testing a new version. It will come in a few days.
Thank you for posting the problem

[Cyrillev91]

Please try new release (2017_09_01)

[Cyrillev91]

Please try new release (2017_09_08)

[Pgsuarez]

Executed setup.exe and...

[Cyrillev91]

Hi,
your problem comes from "ASUS Smart Gesture" no "mMouse".

I found some links that should be able to help you :
http://ivanrf.com/en/asus-smart-gesture-problem-with-windows-installer/
http://forums.cnetfrance.fr/topic/1275445-probleme-d-installation-d-asus-smart-gesture/

You have to download the "ASUS SMART GESTURE" version to your PC
https://www.asus.com/fr/support/

I hope this will allow you to troubleshoot

[Pgsuarez]

So, I can't install any version of ASUS smart gesture itself. When I install "TouchPad_ELAN_Win10_64_VER115222.zip" I, indeed, get ASUS smart gesture but I can't check its version because it doesn't have an "About" screen.
After all, it keeps throwing the same error #1 when it's executed.

[Cyrillev91]

You may be able to see the version number in : Control Panel
On the Start menu, enter Control Panel in the search box and select Control Panel from the results.
Select Programs > Programs and Features, and then select the program.

Can test you with the original program
http://ceezblog.info/2015/09/22/middle-mouse-button-fix-for-asus-touchpad-in-windows-10/

[Pgsuarez]

I don't have "ASUS Smart Gesture" in the list of programs. I only have "ELAN Touchpad 11.5.22.2_X64_WHQL", which puts in the tools tray an ASUS Smart Gesture's icon from which I can open the program.

Which version do you want me to try? 0.1b?

[Cyrillev91]

Try 0.2d

Then try uninstall "ELAN Touchpad 11.5.22.2_X64_WHQL", and install "ASUS Smart Gesture" download in https://www.asus.com/fr/support/

what is the reference of your PC ?

[Pgsuarez]

I've already tried to install "ASUS Smart Gesture" after uninstalling "ELAN Touchpad 11.5.22.2_X64_WHQL" but the error previously mentioned happens and the installation can't complete. When I launch version 0.2d it throws the error shown on the first message.

My PC is an ASUS X54H K54LY