Unable to refresh from data update coordinator.

[towerrh]

Hello,
It appears Im experiencing an issue with the API this morning.

'msg': 'Something went wrong with your request.\nPlease try again later.', 'code': 100001} (home_assistant_error)

Unable to update settings. Retry attempt limit exceeded

Are these API rate limits? If so, what are those rate limits?

[towerrh]

`Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:238
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 12:15:16 PM (3 occurrences)
Last logged: 12:18:33 PM

[140590697487040] {'msg': 'Something went wrong with your request.\nPlease try again later.', 'code': 100001}
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 238, in handle_call_service
response = await hass.services.async_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2149, in async_call
response_data = await coro
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2186, in _execute_service
return await target(service_call)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 272, in handle_service
return await service.entity_service_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 882, in entity_service_call
single_response = await _handle_entity_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 952, in _handle_entity_call
result = await task
^^^^^^^^^^
File "/config/custom_components/ac_infinity/switch.py", line 256, in async_turn_off
await self.entity_description.set_value_fn(
File "/config/custom_components/ac_infinity/ac_infinity.py", line 228, in set_device_port_setting
await self.set_device_port_settings(device_id, port_id, [(setting, value)])
File "/config/custom_components/ac_infinity/ac_infinity.py", line 237, in set_device_port_settings
await self._client.set_device_port_settings(
File "/config/custom_components/ac_infinity/client.py", line 105, in set_device_port_settings
_ = await self.__post(API_URL_ADD_DEV_MODE, payload, headers)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/ac_infinity/client.py", line 119, in __post
raise ACInfinityClientRequestFailed(json)
custom_components.ac_infinity.client.ACInfinityClientRequestFailed: {'msg': 'Something went wrong with your request.\nPlease try again later.', 'code': 100001}
`

[Vandewaetere]

@dalinicus I can confirm the issue that @towerrh has, I am seeing the same thing in the logs.

`Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:238
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 3:48:16 PM (4 occurrences)
Last logged: 3:57:59 PM

[140563107183168] {'msg': 'Something went wrong with your request.\nPlease try again later.', 'code': 100001}
[140561580358336] {'msg': 'Something went wrong with your request.\nPlease try again later.', 'code': 100001}
[140561578258880] {'msg': 'Something went wrong with your request.\nPlease try again later.', 'code': 100001}
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 238, in handle_call_service
response = await hass.services.async_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2149, in async_call
response_data = await coro
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2186, in _execute_service
return await target(service_call)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 272, in handle_service
return await service.entity_service_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 882, in entity_service_call
single_response = await _handle_entity_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 952, in _handle_entity_call
result = await task
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/number/init.py", line 111, in async_set_value
await entity.async_set_native_value(native_value)
File "/config/custom_components/ac_infinity/number.py", line 380, in async_set_native_value
await self.entity_description.set_value_fn(self.ac_infinity, self.port, value)
File "/config/custom_components/ac_infinity/ac_infinity.py", line 228, in set_device_port_setting
await self.set_device_port_settings(device_id, port_id, [(setting, value)])
File "/config/custom_components/ac_infinity/ac_infinity.py", line 237, in set_device_port_settings
await self._client.set_device_port_settings(
File "/config/custom_components/ac_infinity/client.py", line 105, in set_device_port_settings
_ = await self.__post(API_URL_ADD_DEV_MODE, payload, headers)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/ac_infinity/client.py", line 119, in __post
raise ACInfinityClientRequestFailed(json)
custom_components.ac_infinity.client.ACInfinityClientRequestFailed: {'msg': 'Something went wrong with your request.\nPlease try again later.', 'code': 100001}
`

[towerrh]

I did speak with their customer service last night. It appears they were performing a server upgrade to the service that might have caused API degradation. I power cycled the pro + and that seemed to have resolved my issue at least for now. Im not sure if it was the controller itself having issues or the API. It appears to be both.

[Vandewaetere]

I did speak with their customer service last night. It appears they were performing a server upgrade to the service that might have caused API degradation. I power cycled the pro + and that seemed to have resolved my issue at least for now. Im not sure if it was the controller itself having issues or the API. It appears to be both.

Ok I will check this evening if a reboot of the controller helps.

[dalinicus]

Sounds like the issue with the API is solved, and I'm not noticing anything wrong on my end. Closing this ticket since we unfortunately don't have any control over when the API is down. Thanks for reporting the issue though.