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Video download has been broken #182
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Nothing stands out in the log files. There are two possibilities we can immediately think of:
If you are downloading from a memory card reader, then this needs more investigation. |
Screenshots don't help at all, unfortunately. What would help is if you copy the video file somewhere where there are no other video or photos, set Rapid Photo Downloader to download from that location, and then upload the log files after it is failed copying the video, without downloading any other files in the meantime. That way I will know what to focus on in the log files. |
Dear Damon, I do use the RPD on Manjaro Linux and I do use the version Manjaro has currently in their repository. This is the version 0.9.35 (one version behind the current). I started RPD with the verbose option and as soon as it trying the import a video (mp4, mov or so) the following errors are shown in the terminal I used to launch RPD with the --verbose flag:
I also launched the RPD with the debug and verbose flag and when it came to the problem, a log was created which I share as attachment here (shortened it a little bit to remove some personal data in file names from earlier imports). As I was able to see, it contains more details about the error. rpd-bug-report-20240405.tar.gz The issue has to be something about reading meta data from videos. It was working in the past, but I cannot remember until when. If you have any ideas or I shall try something let me know. Thanks a lot for everything!! KR |
Dear Nicholas, Thank you for your kind words. The bug fix for the problem you are seeing was incorporated in 0.9.36. I very much encourage you to request the packager in Manjaro to update the Manjaro package. The best way to do that will probably be to open an issue on the Manjaro bug tracker. Damon |
Hello @NFecDe
@damonlynch thank you for the great software. Really appreciate it! KR |
When I would like to download a video from my camera, Panasonic DMC-FZ200, the downloading starts at first with 7MB/sec till the process bar reach at 95% and it stops. The image downloading works without any issues.Few months ago the video downloading was working in that time. Could someone check this issue? I attached the created log file
rpd-bug-report-20240331.tar.gz
Thanks in advance,
Cimpaci
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