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Thycotic Privilege Manager macOS Agent Diagnostics.bash
486 lines (358 loc) · 13 KB
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Thycotic Privilege Manager macOS Agent Diagnostics.bash
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#!/bin/bash
####################################################################################################
#
# Thycotic Privilege Manager macOS Agent Diagnostics for your Help Desk
#
# Purpose: Diagnose the Thycotic Privilege Manager macOS Agent
#
# Jamf Pro Script Parameter 4: Number of Kickstart Checks
# Jamf Pro Script Parameter 5: Thycotic Agent Install Code
#
####################################################################################################
#
# HISTORY
#
# Version 1.0.0, 05-May-2020, Dan K. Snelson
# Original Version
#
# Version 1.0.1, 08-May-2020, Dan K. Snelson
# Started updates for POSIX compliance
# Added kickstart command for when agent reports "Unable to connect to update client items."
#
####################################################################################################
###
# Exit with error if Thycotic Privilege Manager macOS Agent is NOT installed
###
if [ ! -d "/usr/local/thycotic" ] ; then
echo "Thycotic Privilege Manager macOS Agent NOT installed; exiting."
exit 1
fi
####################################################################################################
#
# Define the Variables
#
####################################################################################################
thycoticURL="https://company.privilegemanagercloud.com/Tms/" # Include trailing forward slash
privilegeManagerURL="${thycoticURL}PrivilegeManager/#"
agentRegistrationURL="${thycoticURL}Agent/AgentRegistration4.svc"
jamfProURL=$( /usr/bin/defaults read "/Library/Preferences/com.jamfsoftware.jamf.plist" jss_url | /usr/bin/sed 's|/$||' )
case $jamfProURL in
*"beta"* ) jamfProAdminURL="https://jamfpro-beta.company.com" ;;
* ) jamfProAdminURL="https://jamfpro.company.com" ;;
esac
############################## No edits needed below this line ##############################
# Number of times to kickstart the agent (defaults to 3)
kickstartChecks="${4}"
# Check for a specified value for Kickstart Checks (Parameter 4)
if [ "${kickstartChecks}" = "" ]; then
# "Parameter 4 is blank; using \"3\" as the number of times to kickstart the agent."
kickstartChecks="3"
else
kickstartChecks="${4}"
fi
# Agent Install Code (exit if blank)
agentInstallCode="${5}"
# Check for a specified value for Agent Install Code (Parameter 5)
if [ "${agentInstallCode}" = "" ]; then
# Parameter 5 is blank; exit with error
echo "Parameter 5 is blank; exit with error."
exit 1
fi
loggedInUser=$( /usr/bin/stat -f %Su "/dev/console" )
loggedInUserHome=$( /usr/bin/dscl . -read /Users/$loggedInUser NFSHomeDirectory | /usr/bin/awk '{print $NF}' ) # mm2270
timeStamp=$( /bin/date '+%Y-%m-%d-%H%M%S' )
outputFileName="$loggedInUserHome/Desktop/$loggedInUser-ThycoticManagementAgentInformation-${timeStamp}.html"
privilegemanagerguiVersion=$( /usr/bin/defaults read /Applications/Privilege\ Manager.app/Contents/Info.plist CFBundleVersion )
thycoticMachineID=$( /usr/bin/defaults read /Library/Application\ Support/Thycotic/Agent/acs-config.plist machine_id )
serialNumber=$( /usr/sbin/system_profiler SPHardwareDataType | /usr/bin/grep "Serial Number" | /usr/bin/awk -F ": " '{ print $2 }' )
####################################################################################################
#
# Define the Functions
#
####################################################################################################
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
# Generate HTML
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
generateHTML() {
if [ -f ${outputFileName} ]; then
# outputFileName exists; update it
# echo "Update HTML file ..."
/bin/echo "${1}" >> ${outputFileName}
else
# outputFileName does NOT exist; create it
echo "Create HTML file ..."
/bin/echo "<!DOCTYPE html>
<html>
<head>
<title>Thycotic Privilege Manager macOS Agent Information for $loggedInUser, S/N $serialNumber, Machine ID $thycoticMachineID</title>
<base target=\"_blank\">
<style>
body {
font-family: Georgia, serif;
font-size: larger;
line-height: 1.4em;
}
a {
text-decoration: none;
padding: 4px;
}
a:hover {
background-color: #DDD;
padding: 4px;
}
.warning {
color: red;
}
</style>
</head>
<body>
<h1>Thycotic Privilege Manager macOS Agent Diagnostics</h1>
<hr />" > ${outputFileName}
fi
}
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
# Calls to agentUtil.sh
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
agentUtil() {
agentUtilAction=$( /usr/local/thycotic/agent/agentUtil.sh ${1} )
}
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
# Validate access to a given URL (i.e., Thycotic servers)
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
validateURLaccess(){
echo " "
echo "--- Validate Access to ${1} ...---"
echo " "
unset testURL
case ${2} in
"xml" ) testURL=$( /usr/bin/curl -sIX GET "${1}" | /usr/bin/head -n 1 ) ;;
"html" | * ) testURL=$( /usr/bin/curl -Is "${1}" | /usr/bin/head -n 1 ) ;;
esac
case ${testURL} in
*"200"* ) urlAccess="PASSED" ;;
* ) urlAccess="FAILED" ;;
esac
case ${urlAccess} in
"PASSED" )
echo "URL Status: ${urlAccess} to ${1}; proceed ..."
generateHTML "<li>Testing access to ${1} ... ${urlAccess}</li>"
;;
"FAILED" )
echo "URL Status: ${urlAccess} to ${1}; exit"
generateHTML "<li>Testing access to ${1} ... ${urlAccess}</li>"
generateHTML "</ul><hr />"
generateHTML "<h2 class=\"warning\">URL Status: ${urlAccess}</h2>"
generateHTML "<p class=\"warning\">Failed to connect to ${1}</p>"
generateHTML "<hr />"
echo "Close HTML document ..."
generateHTML "</body></html>"
if [ -f ${outputFileName} ]; then # Look
echo "Open HTML document in Safari ..."
/usr/bin/su - ${loggedInUser} -c "open -a safari ${outputFileName}"
fi
echo "Results saved to: ${outputFileName}"
exit 1 # Failure
;;
esac
}
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
# Test Agent Connection
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
testAgentConnection() {
echo " "
echo "--- Test Agent Connection ---"
echo " "
agentUtil "updateclientitems"
case ${agentUtilAction} in
*"Updating client items"* ) connectionStatus="PASSED" ;;
*"Unable to connect"* ) connectionStatus="FAILED" ;;
esac
echo "* Connection Status: ${connectionStatus}"
}
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
# Kickstart Agent
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
kickstartAgent(){
echo " "
echo "--- Kickstart Agent ---"
echo " "
agentUtil "enableverboselogging"
echo "${agentUtilAction}"
testAgentConnection
counter=1
while [ "${connectionStatus}" = "FAILED" ] && [ "${counter}" -le "${kickstartChecks}" ] ; do
echo "--------------------------------------"
echo "* Test ${counter} of ${kickstartChecks} ..."
counter="$((counter+1))"
echo "* Connection Status: ${connectionStatus}"
echo "* kickstarting agent ..."
agentUtil "settmsserver -serverUri ${thycoticURL} -installCode ${agentInstallCode}"
echo "* Result: ${agentUtilAction}"
echo "* Pause for 5 seconds ..."
/bin/sleep 5
echo "* Re-test agent connection ..."
testAgentConnection
done
echo "* Final kickstart Agent Connection Status: ${connectionStatus}"
case ${connectionStatus} in
"PASSED" )
agentUtil "disableverboselogging"
echo "* Result: ${agentUtilAction}"
echo "* Pause for 5 seconds ..."
/bin/sleep 5
kickstartAgentResult="Successful"
;;
"FAILED" )
echo "* Result: ${agentUtilAction}"
kickstartAgentResult="Failure"
;;
esac
}
####################################################################################################
#
# Program
#
####################################################################################################
echo " "
echo "###"
echo "# Thycotic Privilege Manager macOS Agent Information"
echo "###"
echo " "
###
# Create the inital HTML document
###
generateHTML
###
# Connection Tests
###
# Test Thycotic-related URLs
echo "Test access to URLs"
generateHTML "<h2>URL Status: ${urlAccess}</h2><ul>"
validateURLaccess "${privilegeManagerURL}" "html"
validateURLaccess "${agentRegistrationURL}" "xml"
generateHTML "</ul><hr />"
# Test Agent Connection
echo "Test Agent Connection ..."
testAgentConnection
case ${connectionStatus} in
"PASSED" )
echo "Connection Status: ${connectionStatus}; proceed ..."
generateHTML "<h2>Connection Status:</h2>"
generateHTML "<p>${connectionStatus}; ${agentUtilAction}; proceeding ...</p>"
generateHTML "<hr />"
unset kickstartAgentResult
;;
"FAILED" )
echo "Connection Status: ${connectionStatus}; attempt to connect ..."
generateHTML "<h2>Connection Status:</h2>"
generateHTML "<p class=\"warning\">${connectionStatus}; ${agentUtilAction}; Attempting to establish connection ...</p>"
kickstartAgent
;;
esac
case ${kickstartAgentResult} in
"Successful" )
generateHTML "<hr />"
generateHTML "<h2>Kickstart Agent Results: ${kickstartAgentResult}</h2>"
generateHTML "<p>Successfully kickstarted agent; proceeding ..."
generateHTML "<hr />"
;;
"Failure" )
generateHTML "<hr />"
generateHTML "<h2 class=\"warning\">Kickstart Agent Results: ${kickstartAgentResult}</h2>"
generateHTML "<p class=\"warning\">Failed to connect after ${kickstartChecks} attempts.</p>"
generateHTML "<p class=\"warning\">Last agentUtil result: ${agentUtilAction}</p>"
generateHTML "<hr />"
echo "Close HTML document ..."
generateHTML "</body></html>"
if [ -f ${outputFileName} ]; then # Look
echo "Open HTML document in Safari ..."
/usr/bin/su - ${loggedInUser} -c "open -a safari ${outputFileName}"
fi
echo "Results saved to: ${outputFileName}"
exit 1 # Failure
;;
esac
###
# Computer Information
###
echo "Computer Information ..."
generateHTML "<h2>Computer Information</h2>"
generateHTML "<ul>"
generateHTML "<li><strong>Execution Date:</strong> `date '+%Y-%m-%d-%H%M%S'`</li>"
generateHTML "<li><strong>Username:</strong> ${loggedInUser}</li>"
generateHTML "<li><strong>Serial Number:</strong> <a href=\"${jamfProAdminURL}/computers.html?queryType=Computers&query=${serialNumber}\"\">${serialNumber}</a></li>"
generateHTML "<li><strong>Privilege Manager:</strong> ${privilegemanagerguiVersion}</li>"
generateHTML "<li><strong>Machine GUID:</strong> <a href=\"$privilegeManagerURL/search/${thycoticMachineID}\"\">${thycoticMachineID}</a></li>"
generateHTML "</ul>"
generateHTML "<hr />"
###
# Agent Commands
###
echo "Agent Commands ..."
generateHTML "<h2>Agent Commands</h2>"
generateHTML "<ul>"
agentUtil "register"
generateHTML "<li><strong>Register:</strong> ${agentUtilAction}</li>"
agentUtil "updateclientitems"
case ${agentUtilAction} in
*"Unable to connect"* ) kickstartAgent ;;
esac
generateHTML "<li><strong>Update Client Items:</strong> ${agentUtilAction}</li>"
thycoticLastUpdated=$( /usr/bin/defaults read /Library/Application\ Support/Thycotic/Agent/acs-config.plist last_updated )
generateHTML "<li><strong>Last Updated:</strong> ${thycoticLastUpdated} UTC</li>"
generateHTML "</ul>"
generateHTML "<hr />"
###
# Enabled Policies
###
echo "Enabled Policies ..."
agentUtil "clientitemsummary"
generateHTML "<h2>Enabled Policies</h2>"
generateHTML "<ol>"
enabledPolicies=$( /usr/bin/defaults read /Library/Application\ Support/Thycotic/Agent/acs-config.plist enabled_policies | /usr/bin/tr -d '(")[:space:]' )
IFS=',' read -r -a enabledPoliciesArray <<< "${enabledPolicies}"
echo "${enabledPoliciesArray[@]}"
for policy in "${enabledPoliciesArray[@]}"
do
hyperlinkText=$( /bin/echo "${agentUtilAction}" | /usr/bin/grep "${policy}" | /usr/bin/sed "s/${policy}//g" )
generateHTML "<li><a href=\"$privilegeManagerURL/search/${policy}\">${hyperlinkText}</a></li>"
done
unset IFS
generateHTML "</ol>"
generateHTML "<hr />"
###
# Client Item Summary
###
echo "Client Item Summary ..."
generateHTML "<h2>Client Item Summary</h2>"
generateHTML "<ul>"
IFS=$'\n'
for row in $( /bin/echo "$agentUtilAction" | /usr/bin/head -5 )
do
generateHTML "<li>$row</li>"
done
generateHTML "</ul>"
generateHTML "<ol>"
for row in $( /bin/echo "$agentUtilAction" | /usr/bin/tail +7 )
do
guid=$( /bin/echo "${row}" | /usr/bin/awk '{ print $3 }' )
hyperlinkText=$( /bin/echo "${row}" | /usr/bin/awk '{$3=""; print $0}' )
generateHTML "<li><a href=\"$privilegeManagerURL/search/${guid}\">${hyperlinkText}</a></li>"
done
unset IFS
generateHTML "</ol>"
generateHTML "<hr />"
##
# Close HTML document
##
echo "Close HTML document ..."
generateHTML "</body\></html>"
###
# Open HTML document in Safari
###
if [ -f ${outputFileName} ]; then # Look
echo "Open HTML document in Safari ..."
/usr/bin/su - ${loggedInUser} -c "open -a safari ${outputFileName}"
fi
echo "Results saved to: ${outputFileName}"
exit 0