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Google Analytics Bounce Rates #38

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bluecherryau opened this issue Feb 10, 2020 · 3 comments
Closed

Google Analytics Bounce Rates #38

bluecherryau opened this issue Feb 10, 2020 · 3 comments
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@bluecherryau
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I am using Komito in GTM for all of my clients, and I have an issue with bounce rate report since 1 Jan 2020. Bounce rates have dropped off dramatically. Is this a known issue with Komito?
Thanks for any help.

@vpodk vpodk self-assigned this Feb 10, 2020
@vpodk
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vpodk commented Feb 10, 2020

Thank you for using Komito Analytics.
It sounds like you have an empty or missing nonInteraction parameter, only this parameter may affect the bounce rate.
Check it out, and if that doesn't help, please send more information to support@komito.net

@vpodk
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vpodk commented Feb 10, 2020

On December 31, we added color scheme tracking.
And looks like you need to add 'color-scheme' to the nonInteraction parameter:

'nonInteraction': ['adblock', 'audio', 'color-scheme', 'form', 'heartbeat', 'orientation', 'print', 'scroll', 'video']

Or you can disable this feature by setting trackColorScheme to 0.

@vpodk
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vpodk commented Feb 14, 2020

Forced markAsNonInteractionEvent('color-scheme') as part of this commit: bad023c

@bluecherryau, thank you for reporting this issue.

@vpodk vpodk closed this as completed Feb 14, 2020
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