Sorry, the requested file could not be found

[Richardvi]

I found this in my error-logs, but I have no idea which file this is regarding. Might be nice to have an id, filename or anything else that could make me fix this issue.

[05-Sep-2023 12:22:29 Europe/Amsterdam] Default exception handler: Sorry, the requested file could not be found Debug:
Error code: filenotfound

• line 2140 of /lib/filelib.php: moodle_exception thrown
• line 397 of /theme/learnr/lib.php: call to send_file_not_found()
• line 5291 of /lib/filelib.php: call to theme_learnr_pluginfile()
• line 44 of /pluginfile.php: call to file_pluginfile()

[Richardvi]

I think this is a serious problem and it crashes my automated backups that run at night. In the error-logs, I found this:

[05-Sep-2023 13:59:32 Europe/Amsterdam] instantiating backup controller 4e9164a4a18b6b92ff7a180b4fba3417
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 100
[05-Sep-2023 13:59:32 Europe/Amsterdam] loading controller plan
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 300
[05-Sep-2023 13:59:32 Europe/Amsterdam] applying plan defaults
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 400
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting file inclusion to
[05-Sep-2023 13:59:32 Europe/Amsterdam] checking plan security
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 700
[05-Sep-2023 13:59:32 Europe/Amsterdam] saving controller to db
[05-Sep-2023 13:59:32 Europe/Amsterdam] calculating controller checksum 76771bb2e4d1a191b7efddf10454c770
[05-Sep-2023 13:59:32 Europe/Amsterdam] loading controller from db
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 800
[05-Sep-2023 13:59:32 Europe/Amsterdam] saving controller to db
[05-Sep-2023 13:59:32 Europe/Amsterdam] calculating controller checksum 8f5ec1ea1cdaf682c202a72239decb6e
[05-Sep-2023 13:59:32 Europe/Amsterdam] loading controller from db
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 1000
[05-Sep-2023 13:59:32 Europe/Amsterdam] saving controller to db
[05-Sep-2023 13:59:32 Europe/Amsterdam] instantiating restore controller cbde049dc65e6e6248d1882bc6f58725
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 100
[05-Sep-2023 13:59:32 Europe/Amsterdam] loading backup info
[05-Sep-2023 13:59:32 Europe/Amsterdam] loading controller plan
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 300
[05-Sep-2023 13:59:32 Europe/Amsterdam] applying restore defaults
[05-Sep-2023 13:59:32 Europe/Amsterdam] Unknown setting: questionbank
[05-Sep-2023 13:59:32 Europe/Amsterdam] Unknown setting: overwrite_conf
[05-Sep-2023 13:59:32 Europe/Amsterdam] Unknown setting: course_fullname
[05-Sep-2023 13:59:32 Europe/Amsterdam] Unknown setting: course_shortname
[05-Sep-2023 13:59:32 Europe/Amsterdam] Unknown setting: course_startdate
[05-Sep-2023 13:59:32 Europe/Amsterdam] Unknown setting: questionbank
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 400
[05-Sep-2023 13:59:32 Europe/Amsterdam] checking plan security
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 600
[05-Sep-2023 13:59:32 Europe/Amsterdam] saving controller to db
[05-Sep-2023 13:59:32 Europe/Amsterdam] calculating controller checksum c7259c78ab269d22bcf55267dffd78f6
[05-Sep-2023 13:59:32 Europe/Amsterdam] loading controller from db
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 700
[05-Sep-2023 13:59:32 Europe/Amsterdam] saving controller to db
[05-Sep-2023 13:59:32 Europe/Amsterdam] calculating controller checksum dd0074425cdbebfe36336adbe9835ef8
[05-Sep-2023 13:59:32 Europe/Amsterdam] loading controller from db
[05-Sep-2023 13:59:32 Europe/Amsterdam] setting controller status to 800
[05-Sep-2023 13:59:32 Europe/Amsterdam] saving controller to db
[05-Sep-2023 13:59:32 Europe/Amsterdam] calculating controller checksum 46fe8afd2aebe840fc1616a2a5639218
[05-Sep-2023 13:59:32 Europe/Amsterdam] loading controller from db
[05-Sep-2023 13:59:32 Europe/Amsterdam] Default exception handler: Sorry, the requested file could not be found Debug:
Error code: filenotfound

• line 2140 of /lib/filelib.php: moodle_exception thrown
• line 397 of /theme/learnr/lib.php: call to send_file_not_found()
• line 5291 of /lib/filelib.php: call to theme_learnr_pluginfile()
• line 44 of /pluginfile.php: call to file_pluginfile()

I experience a lot of errors in my automated backup procedure. This might be the problem?

[Richardvi]

Yes, this seem to have something to do with backup of a course:

[08-Sep-2023 15:31:26 Europe/Amsterdam] Default exception handler: Sorry, the requested file could not be found Debug:
Error code: filenotfound

• line 2140 of /lib/filelib.php: moodle_exception thrown
• line 397 of /theme/learnr/lib.php: call to send_file_not_found()
• line 5291 of /lib/filelib.php: call to theme_learnr_pluginfile()
• line 44 of /pluginfile.php: call to file_pluginfile()

What exactly is happening here Chris?

[dbnschools]

Can you set the max width and height to see if the issue goes away?

[Richardvi]

Could you explain that more Chris, do you mean that I should just enter values like this?
$filedata = $file->resize_image(10, 10);

[Richardvi]

Could it be related to courses having a course-image?

[dbnschools]

LearnR is now a child theme of Boost Union. I have discontinued the development of this fork. All new releases will be as a proper child theme to Boost Union under the same name. I am closing this issue since the newest version will not have the same issues. The latest release posted here is a child theme now.