library import error

[chanwkimlab]

Hi,
When I called import pyBigWig, I encountered the following error message:

ImportError: /lib64/libk5crypto.so.3: undefined symbol: EVP_KDF_ctrl, version OPENSSL_1_1_1b

Could you please help me resolve this error?

Thanks,
Chanwoo

[dpryan79]

How did you install pyBigWig? It actually doesn't directly link against openssl, so this must be improper linking of some dependency.

[chanwkimlab]

Thank you for your quick reply. I installed pyBigWig using the pip install pyBigWig command.

[dpryan79]

Unfortunately this error appears to be in a dependency somewhere (almost certainly curl) and will prove difficult to diagnose. I suggest installing with conda instead.

[chanwkimlab]

Installing with the conda command conda install pybigwig -c conda-forge -c bioconda instead of the pip command resolved the issue. Thank you for your suggestion!