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Consider using support forum for Howto, and developer-news etc #255

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hpk42 opened this issue Jan 16, 2020 · 5 comments
Closed

Consider using support forum for Howto, and developer-news etc #255

hpk42 opened this issue Jan 16, 2020 · 5 comments
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@hpk42
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hpk42 commented Jan 16, 2020

Just came across https://community.e.foundation/ and suggest to consider developing our support forum into a similar direction, notably: HowTos (multi-device, verified groups, ...), and developer-news i.e. news we are currently sending to the mailing list for example, or keeping for ourselves.

@hpk42 hpk42 added the forum label Jan 16, 2020
@r10s
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r10s commented Jan 16, 2020

i think, this is a good idea, also it is much easier to $do sth there, you do not have to think about later translations etc.

all we need is probably new categories?

and yes, add the mailing list post, or at least some selected ones, in the forum is probalby a good idea. maybe we can also add some of the most ones.

also, the default view of https://community.e.foundation/ is nice - but this can be another step.

@lefherz
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lefherz commented Jan 16, 2020

For background info, @Simon-Laux and I already discussed the idea of a "Guide" category in https://support.delta.chat/t/add-guide-category/531/4

Back then I was opposed to the idea, because I thought guides would fit better on the page; it's unlikely though that much will happen there, and the treshold for contributions by others is lower on the forum. So meanwhile I'd say, why not.

A "News" category is also a good idea. In my private "Blogpost writing checklist" there is already a checkbox for "post it on the forum" ;)

Keep in mind that when we set up the forum, we wanted to have as few categories as possible. But the need for those two categories showed itself in the past, so I'm for it.

@Simon-Laux
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Please discuss this on the forums site feedback category and not here.

@hpk42
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hpk42 commented Jan 16, 2020

it's an overall arrangement thing ... not starting a support forum thread right now about it but thanks for the hint, and the feedback.

@lefherz
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lefherz commented Jan 20, 2020

I created a topic for the News category and updated the Guide category topic, so we can discuss it there :)

https://support.delta.chat/t/add-news-category/757

@lefherz lefherz closed this as completed Jan 20, 2020
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